Ecolab

Market Manager

Ecolab

full-time

Posted on:

Location Type: Office

Location: Hartford • Connecticut • Rhode Island • United States

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Salary

💰 $105,100 - $157,500 per year

About the role

  • Deliver the market’s financial and operation goals; manage a significant P&L statement; communicate expectations for performance within the defined area of responsibility; assure execution on overall regional and divisional objectives and consistently stress safe working behaviors and business protocols
  • Utilize a centralized support center, dedicated sales and marketing team to deliver increased sales growth through additional market segment penetration and improved customer relationships and retention
  • Lead a team of 2 or more Field Operations Managers responsible for managing service specialists and ensuring service excellence is delivered
  • Oversee a team of 30+ service specialists (reporting to field service managers) responsible for delivering pest elimination solutions to customers
  • Effectively select, train, develop and coach field service managers and service specialists with emphasis on customer retention, growing existing account add-on sales, and maintaining a high level of customer satisfaction
  • Develop and coach Field Service Managers on leading the service specialists with emphasis on successful market results
  • Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab
  • Manage area business process to maximize route productivity and ensure consistent service delivery
  • Fully understand Ecolab protocols and procedures to assure quality service and compliance with applicable regulations and laws

Requirements

  • Bachelors’ Degree or equivalent combination of education and Ecolab experience
  • 3 years of supervisory or team leadership experience in a field support or service-related industry
  • Position requires the ability to obtain required pest certification and/or business licensing pursuant to state/local law
  • Position requires a current and valid Driver’s License
  • Ecolab conducts a background check on all candidates who receive a job offer
  • Due to federal contract requirements, this Pest Elimination position requires a drug test including THC for all candidates who receive a job offer
  • Bachelor’s Degree in Business Administration (Preferred)
  • 2 years of experience managing managers (Preferred)
  • Proven record of meeting customer needs, quality service delivery and meeting business objectives (Preferred)
  • Proven record of successful P&L management experience (Preferred)
  • Demonstrated leadership and career progression to managing managers level in a large route service organization (Preferred)
  • Exceptional communication and organization skills (Preferred)
  • Good decision-making and problem-solving skills when handling challenging situations (Preferred)
  • Prior experience in value added sales and/or new account generation (Preferred)
  • Bi-lingual – English and Spanish (Preferred)
Benefits
  • Starting Day 1 access to our comprehensive benefits package including medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement, paid parental leave, select discounted childcare resources and more!
  • Receive a company service vehicle for business use
  • Access to best-in-class resources, tools, and technology
  • Grow your income as you drive district profitability
  • Thrive in a company that values a culture of safety
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
P&L managementcustomer retentionservice excellencepest certificationbusiness licensingroute productivityvalue added salesnew account generation
Soft Skills
leadershipcommunicationorganizationdecision-makingproblem-solvingcoachingtrainingcustomer satisfaction
Certifications
Driver’s License