Ecolab

GDC Operations Engineer

Ecolab

full-time

Posted on:

Location Type: Remote

Location: Bulgaria

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Job Level

Junior

Tech Stack

AEMAWSAzureCloudGoogle Cloud PlatformJavaScriptSOAPTCP/IP

About the role

  • Monitor the performance, availability, and health of MarTech, CRM, CIAM, and digital experience platforms.
  • Deploy new releases of software products, ensuring seamless upgrades and minimal downtime.
  • Conduct routine operational checks, validate deployments, and ensure vendors meet SLAs.
  • Support and troubleshoot web and mobile applications.
  • Respond to operational incidents, escalate as needed, and resolve issues.
  • Collaborate with vendors to ensure timely, high-quality ticket resolution.
  • Participate in incident RCA and problem management processes.
  • Provide L2 technical support.
  • Assist with testing, environment validation, and configuration verification.
  • Use debugging tools, APIs, and shell utilities.
  • Execute standard operational procedures.
  • Support continuous improvement initiatives, leveraging AI technologies.
  • Develop and maintain scripts to automate routine tasks and improve operational efficiency.
  • Contribute to Agile/DevOps workflows.

Requirements

  • 1–2 years of experience as an Operations Engineer or similar role
  • Bachelor’s degree in Computer Science, Engineering, or related field
  • HTML/CSS, JavaScript, XML, REST/SOAP APIs
  • Terminal/shell tools, API debugging utilities, code editors
  • Networking fundamentals (TCP/IP)
  • Azure DevOps and Confluence
  • AWS and Google Cloud Platform (GCP)
  • Exposure to CRM, CIAM, CMS systems (e.g., AEM)
  • System administration experience (Nice-to-Have Skills)
  • Experience with AWS, GCP, Auth0, Azure AD B2C (Nice-to-Have Skills)
  • ITIL, Six Sigma, Agile methodologies (Nice-to-Have Skills)
Benefits
    Applicant Tracking System Keywords

    Tip: use these terms in your resume and cover letter to boost ATS matches.

    Hard Skills & Tools
    HTMLCSSJavaScriptXMLREST APIsSOAP APIsnetworking fundamentalsscriptingAgile methodologiesDevOps
    Soft Skills
    troubleshootingcollaborationincident managementproblem managementcommunicationoperational efficiencycontinuous improvement
    Certifications
    ITILSix Sigma