ECMC Group

Program Manager

• Leads end-to-end delivery and performance of the ECMC Scholars Program, ensuring alignment with strategic objectives and program goals.
• Oversees scholarship operations, including eligibility tracking, fund distribution, and coordination with internal and external partners.
• Drives program effectiveness through data analysis, defining KPIs, monitoring outcomes, and implementing continuous improvements.
• Manages and optimizes program systems and tools to ensure accuracy and efficiency.
• Develops and maintains program infrastructure, including onboarding materials, agreements, and resources to support sustainability and growth.
• Builds and manages relationships with school-based coordinators, postsecondary partners, and vendors to support consistent program delivery.
• Provides training, guidance, and support to high school partners to ensure strong execution of program milestones and student engagement.
• Leads design and delivery of student-facing programming, communications, and resources across the high school and postsecondary experience.

Scholars Program Manager

Operations

• Performs accurate and timely processing of all bankruptcy functions and correspondence in accordance with federal and organizational procedures.
• Reviews incoming bankruptcy documents, debtor schedules, plans and miscellaneous court documents via an electronic image.
• Prepares relevant legal documents for execution, including electronic and manual filings of Proofs of Claims and Notices of Assignments.
• Researches bankruptcy accounts using PACER and trustee sites.
• Maintains up to date knowledge of IRS Offset policies and refund protocol.
• Responds to incoming telephone calls regarding ECMC accounts from debtors, trustees, courts and attorneys.

Scholars Program Manager

Operations Specialist – Bankruptcy