ECIS, the Educational Collaborative for International Schools

Solutions Engineer

• We are seeking experienced Solutions Engineers to support our sales and client experience teams with the in-depth product knowledge and understanding required to help schools realize the full value of Faria products and services.
• You will be responsible for using Faria products to craft unique solutions to schools’ needs, offering in-depth training and guidance to schools, and collaborating closely with sales and client experience teams to drive new revenue and increase retention.
• You will bridge the gap between product and customer, ensuring solution fit, smooth onboarding, and continued product value.
• Key Responsibilities:
• Product Demonstrations: Own the best practices of product demonstrations, step in to assist sales representatives with complex demonstrations, and provide internal training and refresher courses to our sales force as needed.
• Tailored solutions: Leverage our the capabilities of our software systems and work to design workflows that address each school’s unique needs and goals; serve as a problem-solving thought partner to our schools and teams.
• Close the Feedback Loop with Product Management Teams: Capture market patterns and feature gaps by working closely with schools by understand their pain points; work closely with the product management team to inform the product roadmap. Stay informed of all the latest product releases and how they can impact new schools and existing schools.
• Regional Market Insights: This role is regionally focused in order to ensure adaptation and adjustment to needs of schools in the region. You wil l master local nuances and how our products should adapt in specific contexts.

Frontend Engineer

• Implement and maintain UI components using Vue.js 2/3, TypeScript, HTML5, and CSS3
• Collaborate with backend engineers and QA engineers to deliver complete features.
• Convert Figma design into scalable, reusable components
• Ensure performance, accessibility (WCAG), and cross-browser compatibility of applications
• Participate in code reviews, technical discussions, and sprint planning
• Contribute to improving front-end architecture, coding standards, and best practices

Front-End Engineer, Vue.js

Product Manager

• Define and execute SpotLight product strategy and roadmap in alignment with Faria's integrated suite vision
• Collaborate with Engineering, Sales, and Client Experience teams to deliver optimal user experiences
• Instruct, direct, and validate development work
• Analyze competitive landscape and market trends in educational analytics
• Establish success metrics and KPIs for product performance, customer outcomes, and value delivered
• Manage stakeholder communication, including executive updates and board reporting
• Prepare documentation, such as Functional Specifications and Technical Specifications;

Solutions Engineer

Front-End Engineer, Vue.js

Product Manager, Senior to Director