
Solutions Engineer – Critical Infrastructure
Echodyne
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $100,000 - $120,000 per year
About the role
- Be a key member of the Echodyne sales team responsible for both pre and post-sales technical engagement with Echodyne’s customer base.
- Showcase Echodyne’s products by performing on-site radar demonstrations at external events, conferences, partner, and customer sites.
- Support the formation of customer and partner relationships by presenting the value that our radar products bring to their solutions and applications.
- Lead installation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting.
- Manage relationships with existing and potential customers and partners while at demonstrations to ensure a positive impression.
- Participate in post-demo data analysis and report creation.
- Support the scaling of Echodyne’s customer and partner bases by developing and maintaining training materials, including application notes and user manuals.
- Help improve Echodyne’s products by regularly collecting customer feedback and interfacing with Echodyne product managers and engineers.
- Up to 50% travel may be required.
- Other related tasks required to fulfill the needs of the business.
Requirements
- 5+ years of experience in a quota-carrying technical role
- Proven track record of learning a technical product and conveying the value of that product to potential customers.
- Personal integrity, trustworthiness, and respect while representing Echodyne, demonstrating the product, answering questions, and effectively communicating the product and company value propositions.
- Ability to multi-task, work independently, prioritize tasks, honor rules of engagement; and follow policies, processes, and procedures.
- Resiliency with a positive attitude, as well as analytical, reasoning, and problem-solving skills.
- Organized and detail-oriented with excellent follow-up and decision-making skills.
- Solid technical foundation and good technical writing skills.
- Enthusiastic with outstanding customer-communication skills, including the ability to convey high-level overviews and deeply detailed explanations.
- Must be able to regularly lift, carry and move equipment, occasionally up to 50 pounds.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical engagementinstallation planningdeployment configurationsystem tuningdata analysistechnical writingproduct demonstrationscustomer feedback collectiontroubleshooting
Soft Skills
personal integritytrustworthinesscommunication skillsmulti-taskingorganizational skillsanalytical skillsproblem-solving skillsdetail-orientedpositive attitudecustomer communication