EC English Language Centres

Account Executive

• Act as the primary point of contact for EC English's partner agent network in Brazil, offering continuous support, clarifying doubts, and ensuring they have all the necessary tools and information to successfully promote our programs.
• Identify and prospect new partnership opportunities and sales growth with existing and potential agents, as well as explore and develop new avenues in Corporate Solutions.
• Develop and implement effective strategies to meet and exceed established sales targets for the Brazilian market.
• Collaborate closely with the Sales Director, Latin America, to devise and execute strategic initiatives aimed at increasing sales volume and market share across Brazil.
• Analyze market trends and agent feedback to propose tailored commercial actions.
• Prepare and manage comprehensive group quotations, working directly with agents to secure and finalize group bookings.
• Manage the entire lifecycle of agent contracts, ensuring compliance and mutual satisfaction.
• Develop and deliver regular training sessions and webinars for partner agents, covering products, sales processes, marketing tools, and EC English updates, ensuring they are always up-to-date and motivated.
• Take full responsibility for managing and enhancing communication with our agents across key digital channels, including WhatsApp groups, newsletters, and dedicated Instagram pages.
• Provide essential support to the Admissions team, ensuring seamless processing of agent applications and inquiries, and contributing to a smooth student enrollment experience.

Sales Executive

Recruitment

• Work as part of a team to ensure all summer centre locations are fully staffed, meeting operational requirements and adhering to the British Council accreditation scheme.
• Recruit staff in line with British Council accreditation guidelines, promoting safer recruitment practices to safeguard the wellbeing of young learners.
• Assess applications against role criteria to create a shortlist of qualified candidates.
• Conduct structured interviews to evaluate suitability, ensuring all recruitment decisions align with safeguarding policies and best practices.
• Follow robust recruitment and selection procedures, focusing on safer recruiting to protect the welfare of students while hiring the best candidates for temporary summer roles.
• Coordinate onboarding and maintain administrative processes for new hires, ensuring compliance with safer recruitment and company policies.
• Use recruitment software and tools to streamline shortlisting, interview scheduling, and tracking candidate progress.
• Assist with staff enquiries and deliver ongoing HR support during the summer operational period, ensuring employees feel valued and informed.
• Position Embassy Summer as the preferred employer for temporary summer school staff, ensuring all interactions reflect our brand values and commitment to safeguarding.

Summer School Recruitment Officer – Young Learner Division

Manager

• Lead, manage, and support the Admissions team, including setting objectives, providing guidance, and monitoring performance.
• Oversee the accurate processing of student applications and ensure timely input of data into systems.
• Ensure essential student information, including travel details, health records, and personal data, is gathered and managed efficiently ahead of courses.
• Supervise the preparation and distribution of booking confirmations, invoices, and visa documentation.
• Build and maintain strong relationships with agents and internal/external stakeholders globally, representing the organisation professionally.
• Identify process improvements and implement best practices to enhance the efficiency and accuracy of the Admissions function.
• Provide regular reports and updates to senior management on team performance and key metrics.
• Ensure compliance with the EC Young Learners Code of Conduct, as well as all local policies and procedures related to academics, welfare, and safeguarding.

Sales Executive

Summer School Recruitment Officer – Young Learner Division

Admissions Manager – Young Learner Division