Ebiquity plc

Client Services Representative

• Act as the operational backbone for the Client Partner, supporting day-to-day client interactions and preparing materials for executive-level engagements
• Collaborate with the Client Partner to monitor account health and identify opportunities for improvement
• Work with internal operations and audit teams to ensure successful delivery of client projects and manage timelines/deliverables
• Assist the Client Partner in identifying opportunities for portfolio expansion including supporting new business proposals, responding to RFPs, and preparing pitches
• Actively prospect and identify new business opportunities outside the current portfolio
• Contribute to refinement of tools, processes, and methodologies for client management
• Contribute to development, testing and implementation of new service lines
• Support Client Partner to proactively address client issues and provide timely solutions

Client Services Manager