Senior Merchandising Manager
eBay
full-time
Posted on:
Location Type: Hybrid
Location: Remote • United States
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Salary
💰 $86,800 - $150,100 per year
Job Level
About the role
- Own and lead end-to-end merchandising strategy and execution for enterprise tentpole moments, define the vision, themes, and success criteria for flagship set releases, holiday peaks, cultural events, and key partner activations
- Translate business priorities into integrated merchandising plans across onsite merchandising, email and push, social and content platforms, and paid channels to drive buyer engagement, conversion, and GMV lift
- Be responsible for the merchandising and promotions calendar; align initiatives to priorities, define scope, timelines, dependencies, and owners; ensure timely delivery
- Serve as the primary merchandising lead for tentpole initiatives, partnering with cross-functional collaborators to set goals, execution plans, and success metrics
- Analyze funnel and placement performance (CTR, conversion, GMV lift, AOV, bounce/exit) to identify root causes and optimization opportunities; turn insights into action
- Lead cross-functional workstreams with Marketing, Product, Design, Content, Operations, and Business Intelligence to launch on schedule and to quality standards
- Develop and evolve tentpole playbooks (e.g., Pokémon Day and set release frameworks) to drive consistency, speed, and scalability across merchandising activations
- Run experiments and personalization initiatives (segmentation, creative variants, placement strategies) to continuously improve buyer experience and business outcomes
- Mentor and guide merchandising team members or cross-functional partners, setting standards and raising the overall quality of merchandising preparation and delivery
- Communicate results and recommendations to stakeholders and leadership; influence decisions with clear trade-offs grounded in data
- Proactively manage dependencies and risks; maintain clear, timely communication to keep teams aligned.
Requirements
- Minimum 5-8+ years of progressive experience in e-commerce merchandising, buyer marketing, promotions, or related growth focused roles
- Demonstrated ownership of end-to-end tentpole programs (e.g., franchise days, set launches, seasonal peaks) with measurable impact on engagement, conversion, and GMV
- Strong planning and follow-through skills, with the ability to translate high-level goals into detailed plans across teams and channels
- Strong analytical skills; comfortable with data quality checks, funnel analysis, experimentation, and impact quantification
- Proven cross-functional leadership from strategy and planning through launch, optimization and retrospectives
- Experience building, documenting and scaling operational playbooks and processes for recurring, high-visibility merchandising events
- Ability to influence without direct authority, driving alignment and momentum across marketing, product, creative, and business intelligence teams
- Passion for the hobby; understanding of trading card game buyer behavior strongly preferred.
Benefits
- medical, financial, and/or other benefits
- 401(k) eligibility
- various paid time off benefits
- parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
e-commerce merchandisingbuyer marketingpromotionsfunnel analysisdata quality checksexperimentationimpact quantificationoperational playbooksmerchandising strategybuyer engagement
Soft Skills
planningfollow-throughcross-functional leadershipinfluence without authoritycommunicationmentoringanalytical skillscollaborationproblem-solvingstakeholder management