Eating Recovery Center

Account Executive

• Database Management: Accurately enters and maintains client information in our CRM system.
• Outreach: Makes outbound calls to prospective clients who have shown interest in our services or have been referred to us.
• Engages in meaningful conversations to understand the needs and concerns of potential clients and provide information about our services.
• Maintains regular follow-up with potential clients to answer questions, address concerns, and assist them in the decision-making process.
• Schedules initial consultations and appointments for clients with our clinical team.
• Coordinates with clinical team to ensure a smooth transition for professionals referring clients to us.
• Gathers and communicates client feedback to help improve our services and sales process.
• Collaboration: Collaborates with outreach team and marketing to follow up on referrals, community partnerships, and leads from campaigns and events.
• Work closely with the marketing and clinical teams to ensure a seamless client experience.
• Contributes to the development and refinement of lead generation strategies.

Inside Sales Representative

Manager

• Hire, onboard, train, inspire and supervise Milieu Coordinators
• Provide leadership for group therapy services
• Track and monitor service implementation
• Recruits, trains and assists teammates in setting individual goals
• Conducts performance appraisals and counsels teammates on performance issues

Milieu Coordinator – Manager

• Oversee and implement all aspects of the nutritional program for Eating Recovery Center.
• Provides leadership for dietary services, including defining and refining the dietary service model.
• Supervises and manages staff, identifying and coordinating with community resources as appropriate.
• Tracks and monitors service implementation to ensure high-quality, relevant, patient-centered service delivery aligned with mission and goals.
• Recruits, trains, and assists dietary staff in setting individuals goals and objectives.
• Promotes positive and supportive work environment and provides continuing support in helping personnel to accomplish their goals.
• Conducts performance appraisals and counsels employees on performance issues.
• Approves times cards and PTO.
• Interface with Kitchen Manager to prepare ordering and menu planning for meals (if applicable).
• Responsible for the hiring, scheduling, and supervision of dietitians.
• Coordinate menu development and nutritional program development.
• Responsible for developing, reviewing, and updating policies and procedures for the Dietary Department.
• Facilitate departmental performance improvement initiatives and ensure compliance with regulatory agencies and accreditation.
• Assist with coordination of schedule and projects for float RDs (if applicable).
• Perform other projects and duties as assigned.

Nutrition Manager – Registered Dietician

• Oversee and implement all aspects of the nutritional program for Eating Recovery Center.
• Provides leadership for dietary services including defining and refining the dietary service model and strategy.
• Supervises and manages staff, identifying and coordinating with community resources.
• Recruits, trains, and assists dietary staff in setting individuals goals and objectives.
• Provides continuing support in helping personnel to accomplish their goals.
• Conducts performance appraisals and counsels employees on performance issues.
• Approves times cards and PTO.
• Interface with Kitchen Manager for meal planning.
• Responsible for hiring, scheduling, and supervision of dietitians.
• Coordinate menu development and nutritional program development.
• Develops, reviews, and updates policies and procedures for the Dietary Department.
• Facilitates departmental performance improvement initiatives.

Nutrition Manager

• Responsible for the development, integration, coordination and ongoing support for the quality of clinic staff through effective screening processes, innovative training programs, and maintenance of customer services standards.
• Maintains a system of management reporting that provides Eating Recovery Center with timely and relevant information in all areas of responsibility.
• Functions as the primary liaison between his/her assigned Eating Recovery Center clinic site(s) and other departments/managers within the Eating Recovery Center System to ensure an integrated operation of the facilities within the overall system.
• Develops, monitors, and responds to a full range of financial, service, and quality indicators in all areas of responsibilities.
• Works with staff and physicians to resolve issues, decrease expenses, increase productivity and promote efficiency.
• Responsible for expense management of all assigned Eating Recovery Center locations and investigating and analyzing new revenue enhancing opportunities.
• Works collaboratively with division-specific leaders in the development and management of the capital, operational and FTE budgets in support of strategic plans and goals.
• Develops, recommends, and manages capital and operational budgets in support of strategic plan.
• Participates in all safety, security, infection control and risk management programs that are mandatory as well as those required and provided by Eating Recovery Center and departmental specific policies.

Inside Sales Representative

Milieu Coordinator – Manager

Nutrition Manager – Registered Dietician

Nutrition Manager

Practice Manager