Ear to the Ground

Account Manager

• Support the end-to-end delivery of high-level, complex integrated marketing campaigns, ensuring key milestones are met.
• Own and manage the end-to-end delivery of lower-level integrated campaigns.
• Assist in managing timelines, budgets, and resources to keep campaigns on track.
• Coordinate across creative, production, strategy, and media teams to ensure seamless execution and resourcing.
• Have a thorough understanding of your department's roles and responsibilities and all of the agency's processes.
• Actively drive best practice processes across all projects working with other team members to ensure a consistently high standard across the whole agency.
• Work with the Senior Account Manager and Account Director to nurture existing client relationships and build confidence in the agency and its ability to deliver campaigns to the highest standard.
• Present, alongside agency colleagues creative responses, strategy and insight ideas and concepts to the client.

Recruitment

• Lead talent acquisition, advise Core Leaders, and own the employee lifecycle.
• Play a key role in supporting the agency’s HR and talent acquisition function.
• Provide practical, first-line HR support across the employee lifecycle.
• Oversee recruitment and onboarding activity.
• Provide guidance on routine employee relations matters.
• Ensure HR processes, policies, and systems are applied consistently and fairly across the agency.
• Own and lead the agency’s end-to-end talent acquisition strategy.
• Strengthen ETTG’s employer brand through our careers page and LinkedIn.
• Oversee agency performance and recruitment spend.
• Oversee onboarding and induction frameworks.

HR and Recruitment Manager

• Support the end-to-end delivery of high-level, complex integrated marketing campaigns, ensuring key milestones are met
• Own and manage the end-to-end delivery of talent & creator led campaigns
• Assist in managing timelines, budgets, and resources to keep campaigns on track
• Coordinate across creative, production, strategy, and media teams to ensure seamless execution and resourcing
• Have a thorough understanding of your department's roles and responsibilities and all of the agency's processes
• Actively drive best practice processes across all projects working with other team members to ensure a consistently high standard across the whole agency
• Work with the Group Account Director and Account Manager to nurture existing client relationships and build confidence in the agency and its ability to deliver campaigns to the highest standard
• Present, alongside agency colleagues creative responses, strategy and insight ideas and concepts to the client
• Act as a day-to-day contact for US based clients, providing regular updates and ensuring smooth communication
• Support the Group Account Director in managing agency partners, talent, agencies, and internal teams
• Assist in the preparation of campaign reports, status updates, and post-campaign analysis
• Own and maintain detailed project timelines, ensuring deadlines and deliverables are met
• Assist the Group Account Director in tracking overall campaign budgets, flagging potential overages and ensuring cost efficiencies
• Take ownership of specific areas of campaign budgets, ensuring we stay within the identified budgets and minimise project creep
• Identify and escalate potential project risks to senior team members
• Work closely with creative teams to ensure campaign creative and assets align with brand guidelines and objectives
• Support the strategy team in integrating audience insights and data into campaign planning
• Ensure all campaign deliverables are in line with the overall creative vision