Ear to the Ground

Account Manager

• Support the end-to-end delivery of high-level, complex integrated marketing campaigns, ensuring key milestones are met.
• Own and manage the end-to-end delivery of lower-level integrated campaigns.
• Assist in managing timelines, budgets, and resources to keep campaigns on track.
• Coordinate across creative, production, strategy, and media teams to ensure seamless execution and resourcing.
• Have a thorough understanding of your department's roles and responsibilities and all of the agency's processes.
• Actively drive best practice processes across all projects working with other team members to ensure a consistently high standard across the whole agency.
• Work with the Senior Account Manager and Account Director to nurture existing client relationships and build confidence in the agency and its ability to deliver campaigns to the highest standard.
• Present, alongside agency colleagues creative responses, strategy and insight ideas and concepts to the client.

Recruitment

• Lead talent acquisition, advise Core Leaders, and own the employee lifecycle.
• Play a key role in supporting the agency’s HR and talent acquisition function.
• Provide practical, first-line HR support across the employee lifecycle.
• Oversee recruitment and onboarding activity.
• Provide guidance on routine employee relations matters.
• Ensure HR processes, policies, and systems are applied consistently and fairly across the agency.
• Own and lead the agency’s end-to-end talent acquisition strategy.
• Strengthen ETTG’s employer brand through our careers page and LinkedIn.
• Oversee agency performance and recruitment spend.
• Oversee onboarding and induction frameworks.

Account Manager

HR and Recruitment Manager