EAH Housing

Compliance

• Monitors sites for regulatory and company policy compliance
• Provides support at each of the EAH communities with on-site visits, and serves as a help desk for compliance issues
• Utilizes knowledge of local, state and federal laws and regulations relevant to affordable multi-family housing development, Housing Tax Credits and HUD programs to evaluate projects and provide assistance to ensure property managers are compliant
• Plans and conducts quarterly on-site reviews of projects whose funding sources consist of Tax Credit, HUD project based Section 8, Tax Exempt Bonds, AHP, RHCP, CalHFA, CDBG, NEF, MHP and other private and public sources
• Verifies compliance with rules and regulations of various funding sources, Fair Housing standards and EAH Policies and Procedures
• Recommends appropriate corrective action to resolve noncompliance; works with manager to correct noncompliance through corrective action
• Provides compliance-related consultative services to site managers and their administrative staff
• Identifies trends in noncompliance and recommends corrective action through changes in policies and procedures and training

Compliance Specialist

Learning and Development

• This hybrid position (3 days onsite / 2 days remote) plays a key role in coordinating training programs and events that support employee learning and growth.
• Responsibilities include managing logistics such as scheduling, communications, and attendance tracking, as well as supporting both virtual and in-person learning sessions.
• Coordinates the logistics of employee onboarding (NHO), on-site and virtual training, employee engagement, wellness, and performance management sessions.
• Ensures all training sessions and events run smoothly by supporting instructors and participants before, during, and after each session.
• Maintains accurate records in the LMS, including course enrollment, completion data, and training paths.
• Assists with the rollout and reporting of employee satisfaction and pulse surveys.

Talent Development Program Coordinator

• Coordinating training programs and events that support employee learning and growth
• Managing logistics such as scheduling, communications, and attendance tracking
• Supporting both virtual and in-person learning sessions
• Maintaining accurate records in the LMS, including course enrollment, completion data, and training paths
• Registering employees for learning events, enrolling them in courses, and assigning learning tracks based on role and/or development needs
• Supporting the onboarding process for new hires by enrolling them in required courses and tracking completion
• Managing the internal marketing of learning programs to increase participation and visibility
• Generating and distributing monthly and ad-hoc reports on training completion, attendance, and evaluations

Operations

• Provides leadership and oversight for the operational infrastructure of the Resident Services department
• Develops, implements, and maintains policies and procedures for Resident Services programs and department operations
• Oversees evaluation and data management practices
• Assists with the design and implementation of new Resident Services programs and initiatives
• Contributes to the overall strategic leadership of the department

Director, Resident Services Policy, Systems and Operations

Payroll

• Support the smooth operation of payroll, benefits, and HR processes
• Ensure timely and accurate biweekly payroll processing
• Maintain meticulous records and prepare essential reports for compliance
• Assist payroll team with bi-weekly multi-state payroll for all employees
• Complete verifications of employment requests
• Monitor and respond to payroll support inquiries
• Review and approve direct deposit requests
• Assist with quarterly audits for payroll and benefits
• Process terminations and handle benefit coordination

HR/Payroll Coordinator

• Provide leadership and oversight for the operational infrastructure of the Resident Services department
• Create and maintain policies and procedures for the department
• Oversee the development, implementation, and improvements to the services database
• Collaborate with the Grants Manager to coordinate grant applications and reporting
• Assist with program development and staff training for new initiatives

• Assists payroll team with bi-weekly multi-state payroll for all employees (700)
• Completes verifications of employment (VOE) requests
• Assists with printing of manual checks, obtains signatures, and ensures that manual check log is updated and accurate
• Ensures that documents for new hires, garnishments, terminations, changes of status (COE) are completed and uploaded to Document Manager in UKG
• Monitors and responds to requests sent to Payroll Support institutional email inbox
• Answers routine questions from employees and managers regarding timekeeping software
• Assists with quarterly audits for payroll and benefits
• Reviews employee loan, rollover and withdrawal requests for retirement plan
• Assists with Open Enrollment including coordinating venue, benefit provider representatives and other event logistics
• Assigns and responds to cases in UKG People Assist