EAC Product Development Solutions

Sales Executive – Service Sales

EAC Product Development Solutions

full-time

Posted on:

Location Type: Remote

Location: MinnesotaUnited States

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Salary

💰 $80,000 per year

About the role

  • Work closely with customers to identify service needs related to software deployment, optimization, and ongoing support.
  • Proactively engage with existing software customers to uncover consulting, training, and implementation opportunities.
  • Develop tailored service proposals that align with customer objectives and enhance their return on investment.
  • Build and maintain strong, long-term relationships with customers by serving as a trusted advisor for their service needs.
  • Actively engage with key stakeholders to understand their business challenges and provide customized service solutions.
  • Ensure customer satisfaction through regular follow-ups and by addressing concerns or barriers to success.
  • Partner with internal teams, including technical consultants and service delivery personnel, to design and deliver high-quality solutions.
  • Coordinate resources to ensure timely execution of service projects and deliverables.
  • Provide feedback from customers to inform service innovation and continuous improvement.
  • Meet or exceed sales targets for service-related revenue, including consulting, training, and support packages.
  • Maintain a robust pipeline of service opportunities and track progress using CRM tools.
  • Effectively overcome objections and clearly communicate the value of EAC’s service offerings.
  • Stay informed about industry trends, emerging technologies, and competitive service offerings.
  • Represent EAC at industry events, webinars, and customer meetings to promote the value of our service portfolio.
  • Deliver compelling presentations and service demonstrations tailored to customer needs.
  • Collaborate with the software sales team to ensure a seamless transition from software sale to service delivery.
  • Provide regular reports on sales activities, customer feedback, and market insights.
  • Perform other duties as assigned to support the overall growth of EAC’s services business.

Requirements

  • An equivalent combination of education, training and experience will be considered.
  • Associates or a Bachelor degree in Business or related field is preferred.
  • 3-5+ years sales experience preferably in the software or technology fields.
  • Must reside in the assigned territory or be willing to relocate within 6 months of employment.
  • Must be enthusiastic, outgoing, confident, results-oriented, and a self-starter.
  • Must be able to process information gathered quickly and effectively to overcome objections.
  • Must have problem-solving skills, critical thinking skills, presentation skills, and professionalism.
  • Must be able to understand and pass training courses related to the technology, products, and services EAC offers to the client.
  • Demonstrated a successful track record working with sales organizations to achieve and exceed their sales goals.
  • Excellent computer skills and knowledge of NetSuite is preferred.
  • Must have excellent verbal, written, and interpersonal communication skills.
  • Skilled in coordinating and managing internal resources effectively.
  • Must have ability to work with time-sensitive deadlines, multi-task, and meet the project and corporate goals while working in stressful situations.
  • Must possess good organizational skills, be able to work independently with focus and discipline to achieve the customer and company goals.
  • Must be able to travel within the assigned territory building relationships, selling opportunities, and attend events after business hours as required.
  • Ability to perform consistently with high collaboration and output.
Benefits
  • Medical insurance
  • Employer Paid Short Term Disability
  • Employer Paid Life, AD & D policy
  • Flexible PTO (take as you need, no accrual)
  • Vision insurance
  • Dental Insurance
  • 401(k) Plan with Employer match
  • Basic Life, AD&D, and Disability Insurance
  • Employee Assistance Program
  • Paid Holidays
  • Eligible for bonuses
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experienceproblem-solving skillscritical thinking skillspresentation skillscustomer relationship managementservice proposal developmentservice project coordinationservice innovationNetSuite
Soft Skills
enthusiasticoutgoingconfidentresults-orientedself-starterexcellent communication skillsorganizational skillsability to work independentlycollaborationability to work under stress