E4T SAC

Manager

• Manage and mentor the PS team, including systems analysts, enterprise architects, and network engineers.
• Create an environment where accountability, teamwork, and innovation thrive.
• Oversee performance across multiple projects, making sure things run smoothly.
• Recruit, onboard, and nurture top talent from around the globe.
• Manage contractors and ensure the right people are in the right roles.
• Be the trusted advisor that clients turn to when they need expert guidance.
• Take ownership of escalations and lead the charge in resolving them effectively.
• Build and maintain client relationships that stand the test of time.
• Work closely with external project managers to ensure flawless execution.
• Ensure all PS projects are delivered on time, with top-notch quality and efficiency.
• Identify areas for improvement and implement solutions that optimize processes.
• Ensure compliance with Jolera’s high standards—because mediocrity is not an option.
• Develop training initiatives that keep your team at the top of their game.
• Provide coaching and mentorship to ensure everyone is growing and thriving.
• Maintain and develop technical expertise within the team.
• Make sure all documentation is on point and up to date.
• Track team performance, provide insights, and continuously improve.

Manager, Professional Services

AI Engineer

• Build LLM-powered systems (RAG, agents, copilots, automation tools)
• Design data pipelines for structured and unstructured data (PDFs, APIs, databases)
• Implement retrieval systems (vector DBs, embeddings, semantic search)
• Integrate and evaluate models (OpenAI, Claude, Gemini, open-source)
• Ship APIs and microservices (FastAPI / Flask / Node)
• Implement prompt engineering, evaluation, and guardrails
• Deploy on cloud (AWS / GCP / Azure / IBM)
• Monitor accuracy, latency, cost, and failure modes
• Work directly with stakeholders to turn fuzzy needs into shipped systems