e.Republic

Account Manager

• Responsible for making monthly and annual sales goals.
• Responsible for high volume of phone calls and emails to both new prospects and past customers.
• Position e.Republic brands, products and services to potential clients and current customers.
• Qualify prospects while educating them on the value and benefit of e.Republic products and services.
• Seek out new customers and create new sales opportunities through internet research and targeted outreach actions.
• Respond to assigned leads within 24 hours.
• Maintain SalesForce database (account maintenance and statistical tracking).
• Conduct needed research on new companies in preparation to introductory calls with new clients or potential clients.
• Produce professional sales presentations as needed.
• Attend educational workshops; review professional publications and attend relevant seminars in order to stay up-to-date on industry trends and e.Republic offerings.
• Maintain outreach statistics, such as: developed opportunities, pitches, email campaigns, etc.
• Utilize marketing outreach tools and promotional materials to create leads and engage potential customers and clients.
• Travel to both industry events and e.Republic events as needed in order to develop client relations and create future partnerships.

Growth Account Manager

Manager

• Provide excellent customer support via phone and email to internal and external customers surrounding their event needs.
• Create and manage action plans with deadlines for assigned events, ensuring strict adherence to timelines.
• Regularly assess event progress and collaborate with the Senior Registration Manager to address additional needs and ensure success.
• Create, edit, and deploy event promotions utilizing marketing software.
• Conduct follow-up outreach and communication via email and phone to drive event registrations and engage sponsors.
• Maintain accuracy of the contact database by updating records, creating new contacts, and processing registrations.
• Assist registrants with secure payment processing for fee-based events.
• Conduct internet research for new event leads as necessary.
• Produce accurate and professional event reports for internal and external clients.
• Prepare and ship materials for events as required. This includes printing, stuffing, and folding of registration materials and badges, and other documents – in-house or on the road. This may require travel into the office if local.
• Travel to events to provide onsite registration support, including setup of registration/exhibit areas (requires bending, lifting up to 50 lbs.), attendee check-in, and coordination with the onsite team.
• Maintain regular workload while traveling, which may include weekends.
• Effectively manage workload responsibilities during periods of business travel. Some weekend travel may be necessary depending on event timing.
• Setup, test, maintain, and troubleshoot onsite equipment and network which includes but is not limited to: MacBooks, laptops, printer, Wi-Fi hotspots, routers, and badge scanning application.

Registration Manager

Director

• Provide organizational leadership, strategic direction, quality assurance, government perspective, and overall goals and implementation for the Center for Digital Government programs.
• Lead the Digital Communities program as well as the annual Digital Cities, Digital Counties and Government Experience surveys and awards.
• Support the Center for Public Sector AI and Digital States program.
• Assist with councils and other programs especially with maintaining a network of current and former state and local government leaders.
• Serve as the deputy to the Chief Programs Officer.
• Collaborate with Editorial, Content Studio, Research, Marketing, Events, and Sales as a market advisor.
• Build and maintain relationships with key government leadership, technology leaders, and other officials in cities and counties across the nation.
• Design and host CDG events including summits, workshops, and the annual market briefing.

Executive Director, Digital Government

• Responsible for sales of all e.Republic products and services to state, local, and education markets.
• Maintains current customer base for assigned accounts.
• Consult and provide existing customers with knowledge on our products; promotes add-on sales of event sponsorships, custom publications, etc.
• Maintains long-lasting customer relationships and builds better relationships by understanding customer needs.
• Gains understanding of the State and Local Government and Education markets to consult clients.
• Achieves understanding of all e.Republic’s brands, products, and services to consult customers on the right solutions.
• Carries the sales process from original sale to delivery and ensures customer satisfaction.
• Develops and composes contract proposals containing tailored solutions using products and services.
• Responds to all leads within 24 business hours and provides proposals out within 48 hours.

Growth Account Manager

Registration Manager

Executive Director, Digital Government

Strategic Account Manager