E-Central Credit Union

Product Strategy Manager

E-Central Credit Union

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

Cyber Security

About the role

  • Product Discovery & Evaluation
  • Lead and develop the discovery phase for new products and enhancements, including market research, member feedback, internal needs assessments, and competitive analysis
  • Leverage ongoing market and industry intelligence to proactively identify emerging opportunities, risks, and gaps
  • Facilitate ideation sessions and cross-functional brainstorming to identify opportunities and define product concepts
  • Develop business cases, product feature brochures, initial pricing scenarios, revenue streams and estimates, feasibility studies, and risk assessments to support product recommendations
  • Partner Vetting & Collaboration
  • Identify, evaluate, and recommend strategic partners and vendors for product initiatives
  • Maintain active relationships with industry partners and vendors to understand pricing models, product roadmaps, market positioning, and partnership opportunities
  • Lead and facilitate meetings with potential partners, ensuring alignment with business objectives and member needs
  • Build and maintain strong relationships with external stakeholders and industry experts
  • Market, Industry & Strategic Intelligence
  • Monitor developments across the credit union industry, fintech ecosystem, regulatory environment, and broader financial services landscape
  • Track and synthesize insights from sources including Filene Research Institute, ACU, peer credit unions, CUSOs, fintech partners, regulators, and industry forums
  • Monitor non-technology drivers of change such as regulatory posture, economic conditions, risk trends, and operational pressures
  • Translate market and industry insights into implications and recommendations for product strategy, prioritization, and investment decisions
  • Provide regular, structured updates and executive-level summaries to Senior Leadership and other stakeholders as appropriate
  • Formal Approval & Handoff
  • Prepare product proposals, ROI and documentation for formal approval by leadership and the product development team
  • Collaborate with project manager and product/relationship owners to support a smooth transition from discovery to development
  • Ensure all necessary requirements and analysis are complete for project teams to begin launch plans, execute project timelines, and deliver final product
  • Training & Enablement
  • Help develop and deliver training materials, workshops, and presentations for internal teams on new products, processes, and partner solutions
  • Serve as a resource for ongoing product education and adoption
  • Industry Engagement & Presentation
  • Travel up to 25% of the time to conferences, industry events, partner meetings, and council meetings
  • Present our Beastro technology, CUSOs and product concepts to external audiences, representing the organization’s innovation and expertise
  • Use industry engagement as a key method for gathering market intelligence and strengthening strategic relationships
  • Build networks and share thought leadership at industry forums
  • Continuous Improvement
  • Own the ongoing rhythm of market awareness across the organization, ensuring insights are timely, relevant, actionable and shared within Teams channels
  • Collaborate with Marketing and Business Development to align market intelligence with positioning, messaging, and go-to-market strategy
  • Seek out ways to utilize AI in ongoing research, partnership vetting, pricing considerations, and more
  • Help foster a culture of innovation, collaboration, and continuous learning across the organization

Requirements

  • Thorough knowledge of Corporate Central’s products, services and credit union philosophy
  • Ability to use AI effectively is required; ability to use AI fluently is desirable
  • Ability to collect, organize, interpret, and present data using tools such as Excel and Power BI
  • Ability to show curiosity for technology
  • Ability to analyze problems logically and creatively and find effective solutions
  • Ability to protect the organization, members, and yourself from cyber threats such as malware, phishing, hacking, identity theft, etc.
  • Ability to work effectively with others towards a common goal
  • Ability to set goals, prioritize tasks, and manage time without constant supervision or feedback
  • Ability to communicate effectively with their colleagues, managers, clients, and stakeholders using various digital channels, such as email, instant messaging, video conferencing, etc.
  • Maintain and enhance applicable Knowledge, Skills, and Abilities (KSAs)
  • Familiarity with credit union philosophy, laws, compliance, and regulatory requirements related to matters of state and federally chartered credit unions
  • Familiarity with Corporate Central’s Bylaws, policies, and operational procedures
  • Familiarity with and compliance with the National Credit Union Administration (NCUA), Federal Financial Institutions Examination Council (FFIEC), Gramm-Leach-Bliley Act (GLBA), Bank Secrecy Act (BSA), Anti-Money Laundering (AML), USA PATRIOT Act, Office of Foreign Asset Control (OFAC), and all other relevant regulatory requirements
  • Familiarity with information security best practices and data protection responsibilities, and compliance with all cyber security requirements of Corporate Central
  • Associate degree or equivalent and comprehensive experience in the financial services industry preferred
  • 5+ years of experience in product management, strategy, business development, or related discipline, with direct experience in product discovery and partner vetting
  • Proven track record in an emerging leadership role, collaborating in cross-functional teams and driving strategic initiatives
  • Experience working in financial services, fintech, credit unions, or technology-driven organizations is highly desirable
  • Experience developing business cases, conducting market research, and facilitating training sessions
Benefits
  • Pension (fully funded by Corporate Central)
  • 401(k)
  • Health, Dental, Vision
  • Group Life and Long Term Disability
  • Paid Time Off
  • Sabbatical Program
  • Tuition Reimbursement
  • Remote work opportunities
  • Competitive salary
  • And much more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementmarket researchdata analysisbusiness case developmentrisk assessmentpartner vettingtraining developmentAI utilizationfinancial services experienceproduct discovery
Soft Skills
communicationcollaborationproblem-solvingcuriosity for technologygoal settingtime managementcreativityrelationship buildingleadershipadaptability
Certifications
Associate degree or equivalentNCUA complianceFFIEC complianceGLBA complianceBSA complianceAML complianceUSA PATRIOT Act complianceOFAC compliancecyber security certificationsfinancial services certifications