DysrupIT

Delivery Manager

DysrupIT

full-time

Posted on:

Location Type: Remote

Location: Philippines

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Job Level

SeniorLead

Tech Stack

CloudERPPMP

About the role

  • Oversee the end-to-end delivery of IT and application services to clients.
  • Manage cross-functional technical teams and optimize resource allocation.
  • Maintain strong client relationships and ensure operational excellence.
  • Serve as the key liaison between clients, internal teams, and leadership.
  • Plan and allocate team resources effectively across concurrent projects.
  • Conduct performance reviews and support career development initiatives.
  • Manage project and service delivery timelines, budgets, risks, and dependencies.
  • Utilize project management methodologies (Agile, Waterfall, or hybrid) for tracking progress.
  • Drive continuous improvement initiatives to enhance delivery efficiency.
  • Ensure compliance with organizational standards and security requirements.

Requirements

  • Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
  • Minimum of 7+ years of experience in IT delivery, project management, or service management roles.
  • Proven experience managing cross-functional technical or application delivery teams.
  • Strong understanding of enterprise technology delivery—such as ERP, CRM, Integration, Cloud, or Application Support services.
  • Excellent leadership and people management skills, with the ability to mentor and motivate teams.
  • Strong project management background: PMP, PRINCE2, or ITIL certification preferred.
  • Demonstrated ability to manage multiple client engagements simultaneously with a focus on service quality and customer satisfaction.
  • Proficiency in both Agile and Waterfall delivery methodologies.
  • Excellent communication, stakeholder management, and presentation skills.
  • Strong analytical and problem-solving capabilities with attention to detail and risk management.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementAgileWaterfallERPCRMcloud servicesapplication supportrisk managementperformance reviewsresource allocation
Soft Skills
leadershippeople managementmentoringcommunicationstakeholder managementpresentation skillsanalytical skillsproblem-solvingattention to detailcustomer satisfaction
Certifications
PMPPRINCE2ITIL