Director – Continuous Improvement
Dynata
full-time
Posted on:
Location Type: Remote
Location: Pennsylvania • United States
Visit company websiteExplore more
Job Level
About the role
- Develop, implement, and monitor business performance frameworks, KPIs, scorecards, and dashboards.
- Partner with leadership to translate strategic goals into measurable operational plans.
- Conduct regular business performance reviews and present insights to executive stakeholders.
- Analyze financial, operational, and customer data to identify trends, risks, and improvement opportunities.
- Produce accurate reporting and actionable insights to support decision-making.
- Lead the creation of automated reporting tools to improve data visibility and accessibility.
- Evaluate current workflows and processes to identify bottlenecks or inefficiencies.
- Recommend and implement process optimization initiatives using continuous improvement frameworks.
- Monitor and measure the impact of performance improvement initiatives.
- Collaborate with departments such as Finance, Operations, Sales, HR to align performance metrics and improvement initiatives.
- Provide coaching and guidance to managers on performance strategies and goal execution.
- Serve as a strategic advisor to leadership on performance, forecasting, and operational challenges.
- Lead or support organizational change initiatives that impact performance outcomes.
- Communicate performance expectations, progress, and results to stakeholders at all levels.
- Ensure adherence to performance standards and promote a culture of continuous improvement.
Requirements
- Bachelor’s degree in Business, Finance, Economics, Analytics, or related field (Master’s preferred).
- 5+ years in business performance management, business analysis, strategy, or operations.
- Highly seasoned and comprehensive managerial and technical knowledge of a major function or industry vertical.
- Broad, integrated knowledge of related areas of the company’s business.
- Comprehensive knowledge of people leadership skills for large populations and/or senior level reports.
Benefits
- Bonus Plan Eligible.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business performance frameworksKPIsscorecardsdashboardsdata analysisreportingautomated reporting toolsprocess optimizationcontinuous improvement frameworksfinancial analysis
Soft Skills
leadershipcoachingcommunicationstrategic advisingcollaborationproblem-solvinginsight presentationperformance managementgoal executionchange management
Certifications
Bachelor’s degreeMaster’s degree