C4C Solution Architect – SAP C4C, Commerce Cloud, Sales Cloud
DXC Technology
full-time
Posted on:
Location Type: Office
Location: Warsaw • Poland
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Tech Stack
About the role
- Own the solution architecture for SAP C4C (Sales Cloud v2) and its touchpoints with SAP Commerce Cloud, ensuring a coherent end to end customer journey
- Translate business goals into clear target architectures, functional scope, and delivery roadmaps
- Design scalable and maintainable CX solutions aligned with SAP best practices and architectural standards
- Define and govern integration architecture between SAP C4C and SAP back end and cloud services (e.g. SAP ECC/S/4HANA, SAP Commerce Cloud, and non SAP systems)
- Drive alignment across systems and teams for key CRM and Order to Cash processes
- Guide teams through scoping and business configuration in SAP Sales Cloud / SAP Commerce Cloud, ensuring solution quality and long term maintainability
- Provide architectural direction for data migration and data quality approaches, including use of C4C data tools for reliable data import and updates
- Collaborate closely with QA and business stakeholders to define test strategies, support UAT, triage defects, and ensure smooth go live and hypercare phases
- Lead or support discovery and design workshops with business and IT stakeholders
- Support presales activities when required, including solution shaping, effort estimation, and clear communication of architecture to both business and technical audiences
Requirements
- 7+ years of hands on experience with SAP Hybris Commerce Cloud and SAP Sales Cloud v2 including scoping and business configuration
- Proven experience across full lifecycle implementations (implementation, rollout, and/or support), ideally with multiple end to end projects
- Strong understanding of CRM and Order to Cash business processes and their translation into scalable system designs
- Solid integration experience between SAP Sales Cloud v2 / SAP Commerce and SAP ECC/S/4HANA and/or other SAP and non SAP systems
- Experience enhancing standard objects and designing or governing extensions
- Strong ability to assess feasibility, maintainability, and architectural impact of solution designs
- Capability to translate functional requirements into robust, implementable solution architectures
Benefits
- Stable employment in an international company
- Substantial medical insurance package provided in cooperation with the biggest medical services provider in Poland
- Life insurance package
- Multisport Card
- Advancement opportunities within the organization (a variety of interesting projects with the array of technologies and tools)
- Unlimited access to DXC University with courses from a bunch of external partners for the best learner's experience (e.g. Udemy)
- DXC Partner courses and certifications (Microsoft, SAP, ServiceNow, AWS, Google, Dell Technologies, IBM, Databricks, Salesforce, Red Hat, Vmware, Workday)
- Employee Referral Program - financial bonus for the referrer for successful candidate recommendation
- Opportunity to join the numerous charity and ecology - related events organized by our CSR Team (Corporate Social Responsibility)
- Dixi Cool activities: trips, sports and wellness events, discounts for cultural events
- Employee Recognition Program with points assigned by colleagues for the recognized employees (exchangeable for prizes)
- Employee Assistance Program (providing 24/7 support for employees and their families in difficult life situations)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SAP C4CSAP Commerce CloudSAP ECCSAP S/4HANAdata migrationdata qualityCRM processesOrder to Cash processessolution architectureintegration architecture
Soft Skills
collaborationcommunicationleadershipproblem-solvingstakeholder engagementstrategic thinkingfeasibility assessmentmaintainability assessmentarchitectural impact assessmentworkshop facilitation