Application Customer Support
Trimble Inc.
ERPSQL
Customer Support Representative – Insurance Annuities
DXC Technology
full-time
Posted on:
Location Type: Hybrid
Location: Louisiana, Missouri, New York, Oklahoma, Tennessee, Texas, Virginia, Washington • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Respond to customers, agents and broker/dealer’s requests via telephone or email
- Research and respond to questions regarding status updates, policy provisions of fixed and variable annuities, errors, application & contract discrepancies and processing delays
- Educate Financial Service Representatives on market requirements, processes, contract provisions and annuity products
- Efficiently process transactions and track responses to ensure completion
- Enhance and strengthen the relationship between the customer and BHF using strong communication skills, keen listening skills and empathy
Requirements
- High School diploma
- 1-2 years customer service experience
- Must obtain FINRA Series 6 license within 90 days of hire
- Outstanding customer service skills
- Exceptional listening and analytical skills
- Solid time management skills
- Ability to multitask and successfully operate in a fast paced, team environment
Benefits
- Health insurance
- Flexible working hours
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer servicecommunicationlisteningempathyanalyticaltime managementmultitaskingteamwork
Certifications
FINRA Series 6 license
