Junior Service Desk Support Engineer
SEEBURGER
AWSCloudLinuxOraclePostgres
GSD First Line Technical Support, German – Night & Weekend Shifts
DXC Technology
full-time
Posted on:
Location Type: Office
Location: Sofia • 🇧🇬 Bulgaria
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Daily interaction with customers across the globe through multiple support channels (voice, email, chat, portal).
- Provide technical issue resolution in a positive and professional manner.
- Participate in comprehensive technical training to enhance problem-solving skills.
- Join a team of motivated individuals, fostering a culture of continuous learning and professional growth with opportunities to advance your career.
Requirements
- Excellent German and English Language
- Excellent Communication & Interpersonal Skills
- General IT knowledge
- Availability to work night and weekend shifts
- Previous IT Experience (BIG advantage).
- Understanding of Windows ОS (Windows 7, Windows 10).
- Knowledge of Microsoft Apps – MS Office, O365, Outlook, Teams.
Benefits
- Enjoy competitive compensation and grow your career in a fast-paced, international environment.
- Benefit from 24 days of paid vacation to rest, explore, and recharge - plus comprehensive medical and life insurance, and monthly food vouchers to support your lifestyle.
- Access premium learning platforms, get company-sponsored certifications, and grow your skills with continuous development opportunities tailored to you.
- Get recognized through our Employee Recognition Program - your contributions deserve the spotlight.
- Refer great talent through our Employee Referral Program and get rewarded for helping shape our future.
- Enjoy discounts and special offers with your employee badge - it pays to be part of the team.
- Access 24/7 support for you and your family, with a wide range of wellbeing resources to help you thrive.
- Join meaningful initiatives that give back to the community and connect you with like-minded colleagues through fun and impactful experiences.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Windows OSMicrosoft OfficeO365OutlookTeams
Soft skills
communication skillsinterpersonal skillsproblem-solving skills