DVM Hardware

Recruitment

• Be responsible for the Entire Recruitment Lifecycle, from job posting and candidate sourcing to offer negotiation;
• Develop and implement effective recruitment strategies to attract IT talent;
• Source candidates and evaluate applicant qualifications;
• Conduct initial screenings and interviews to assess candidate qualifications and fit and check references;
• Maintain and uphold Talent Acquisition process workflow and compliance;
• Be data-driven and use recruitment reporting and analytics to influence decisions;
• Collaborate with hiring managers to understand their needs to identify the right talent;
• Ability to monitor and analyze vacancies, pipeline, diversity, and quality of hire;
• Deliver a seamless candidate experience by maintaining clear and consistent communication throughout the recruitment process;
• Proficiency in using applicant tracking systems (ATS) and other recruitment tools to streamline processes and maintain accurate candidate records is required;
• Actively promote the company’s culture, values, and unique selling points to attract top talent and enhance the employer brand within the tech community;
• Ensure a smooth transition for new hires by coordinating with HR and hiring managers to facilitate onboarding processes.

Senior Talent Acquisition Manager

Product Manager

• Take full end-to-end ownership of the product and its delivery
• Own and manage the product backlog, ensuring it is structured, prioritized, and transparent for the business
• Ensure predictable, high-quality delivery of backlog items
• Work closely with business stakeholders to understand priorities, goals, and constraints
• Translate business, product, and regulatory requirements into:
• User stories
• Acceptance criteria
• Clear scope definitions
• Define and control scope, timelines, and release plans
• Ensure delivered results meet business expectations and agreed success criteria
• Drive the scope towards scalable live launch and monetization
• Act as the owner of all product and delivery-related processes
• Collaborate closely with engineering, design, and compliance teams
• Ensure delivery alignment with fintech and compliance requirements

Delivery Product Owner

Account Manager

• Provide strategic leadership and daily management of the KAM team, ensuring high performance, client satisfaction, and business growth
• Maintain, update, and enforce SOPs, guidelines, and internal manuals; ensure compliance with regulatory and business requirements
• Continuously refine KPIs and SLAs in line with company strategy and client expectations
• Lead regular Quality Assurance (QA) reviews to maintain excellence in service delivery and account performance
• Identify operational bottlenecks and implement cross-functional improvements to enhance workflows and client experience
• Coach, mentor, and develop team members; manage performance and take corrective actions when needed
• Build deep product and industry expertise across payments, compliance, and fintech trends
• Establish strong, long-term partnerships with key clients and translate feedback into product and service improvements
• Drive profitability by launching and supporting client-driven initiatives and value-adding solutions

Head of Key Account Manager

Business Intelligence Developer

• Provide and support the client with the full onboarding cycle to ensure a smooth and successful start to our collaboration
• Develop and maintain strategic relationships with enterprise customers to drive revenue growth and achieve targets across the assigned customer portfolio.
• Foster and maintain strong client relationships built on trust, transparency, and mutual respect.
• Proactively identify and pursue upsell and cross-sell opportunities within existing accounts
• Conduct regular business reviews with clients to understand their evolving needs and ensure they are aligned with recent developments.
• Effectively communicate unique value propositions to customers across the assigned portfolio and skillfully address objections to drive volume growth and retention.
• Negotiate and close complex B2B deals with senior decision-makers at enterprise clients.
• Monitor key performance indicators (KPIs) and metrics to track accounts’ growth, satisfaction levels, and potential risks.
• Collaborate and liaise with cross-functional teams on behalf of the customer to ensure a seamless client experience, including but not limited to IT, compliance, settings, payments and finance teams, proactively resolve bottlenecks.
• Monitor customers’ activity on an ongoing basis and proactively address any unusual changes in customers’ activity
• Report on the KPIs completion and other tasks assigned to the KAM on a monthly basis to the line manager, according to the standard procedure
• Assists with the article preparation and updates on Confluence upon the manager’s request
• Mentor the newcomers, conduct shadow sessions and training upon finalisation of the probation period.
• Proactively gather customers’ feedback regarding the product, service, and, if viable, convert it into actionable items for the other teams (subject to line manager approval).
• Gather industry trends and insights from the customers, partners, network and share the knowledge within the team.
• Maintain high standards of professional conduct and ethics in alignment with the company’s core values and principles.

BI Analyst

Business Analyst

• Conducting comprehensive business analysis for diverse fintech projects and initiatives.
• Analyzing industry trends, market conditions, and competitor strategies for benchmarking purposes.
• Collecting and prioritizing the product requirements from stakeholders and the focus groups.
• Developing detailed use cases, user stories, and documentation to outline product features and functionalities.
• Identifying and addressing gaps in current products and processes.
• Working with third-party developers to integrate API and SDK products.
• Providing technical support to internal sales, operations units, and partner engineering teams.
• Participating in troubleshooting, testing, launching, and monitoring post-integration of solutions.
• Creating technical documentation, integration manuals, guidelines, user manuals, and training materials for clients.
• Managing internal knowledge transfer and conducting product demonstrations to stakeholders.