Dutch Business Network

Director, Lifecycle & CRM

Dutch Business Network

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $170,000 - $190,000 per year

Job Level

Lead

About the role

  • Dutch is on a mission to increase access and care to pets across the country, delivering relief to both pets and their pet parents by connecting them virtually with vets across the county. We are excited about tackling the hard problems in an effort to help every dog and cat live their happiest possible life. As the only veterinary telemedicine service that can write prescriptions for our customers virtually, we’re uniquely positioned to actually solve the issues of our customers. We have world class investors in Forerunner Ventures, Eclipse Venture Capital, and Bling Capital. We have an experienced team who have built successful startups from the ground up (Hims, Plushcare, Nasty Gal) as well as helped grow successful enterprises (Trip Advisor, Walmart). Dutch has recently been featured in TechCrunch, Forbes, Wired, and Modern Retail.

Requirements

  • 10+ years of experience in email/SMS marketing for D2C subscription or membership businesses Must be impact focused, with a portfolio of revenue impacts made by lifecycle strategies you have implemented Experience building communications programs through CRM and/or marketing automation systems Strong skills in analyzing metrics and extracting actionable insights Thrives in a fast-paced environment, ability to work autonomously, is scrappy and resourceful, and has strong creative sensibilities Hands-on executing while assuring strategy aligns with business goals Experience leading cross functional initiatives; brief building, templates, processes for working with in house teams Excellent written and verbal communications skills, including exceptional proofreading skills Self-starter who can work through immediate challenges while recommending modifications for enhanced efficiency Bonus: Experience working with startups, telehealth, or the pet industry; Experience in eCommerce businesses, membership component; Have a pet/love animals!