Customer Success Associate
Raptor Technologies
Area Facilities Manager
Dutch Bros Coffee
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $80,334 per year
Job Level
Junior
About the role
- The Area Facilities Manager (AFM) is an entry-level, field-based role responsible for supporting 30–50 shops by ensuring operational excellence, executing departmental initiatives (such as GlacierGrid, bee mitigation, and QR asset tagging), and conducting shop visits and 1-year warranty walks.
- The AFM plays a key role in new operator training, DBOA responsibilities, punch walks, and providing actionable feedback to Design and Construction for continuous improvement.
- They will manage budgets, oversee service providers, and lead quarterly business reviews to drive performance.
- Designed as a 9–12 month development role, the AFM position helps build Facilities talent in new and growing markets with a clear promotion path.
- Performs shop visits, address issues brought forth to Facilities Management by shop leadership, create an effective plan to address; execute 1-year warranty walks and price items accordingly; etc.
Requirements
- 1–3 years of experience in facilities, construction, operations, or multi-unit retail/hospitality management, QSR preferred
- Strong understanding of basic building systems and equipment (e.g., HVAC, electrical, plumbing, food service equipment)
- Proven ability to conduct detailed site walks, document findings, and follow up on action items
- Ability to travel frequently within assigned region (100+ shop visits/year expected)
- Valid driver's license and clean driving record
- Self-starter with a proactive, solution-oriented mindset
- Experience in budget tracking or vendor management is a plus
- Passion for the Dutch Bros mission and values, with a desire to grow within the company
- Required to live within the region per shop assignment. Exceptions might include residence in Oregon to support Northern and Central California
