DuPont Clinic

Compliance

• Create checklists, workflows, and reminders for AAAHC and other accreditation requirements.
• Track deadlines such as policy reviews, credentialing renewals, and equipment checks.
• Coordinate documentation and ensure staff complete compliance tasks on time
• Compare vendor quotes, escalate issues, and maintain contracts/agreements.
• Ensure invoices are processed accurately and tracked.
• Prepare for inspections, donor visits, and clinic events.
• Coordinate logistics, including agendas, room setup, materials, food, and communication.
• Ensure staff and leadership are briefed and supported during visits and events.
• Support cross-departmental projects, ensuring timelines and deliverables are met.
• Surface and resolve operational roadblocks early.
• Draft process guides or SOPs to streamline workflows and reduce inefficiencies.
• Communicate updates clearly and regularly to staff and leadership.
• Actively foster a culture of empathy, excellence, evolution, and collaboration.

Manager, Compliance – Strategic Projects

Bilingual

• Answering the clinic phones and providing non-judgmental support and accurate information to all callers
• Explaining our services to callers over the phone and answering questions
• Scheduling patient appointments in our electronic medical record system
• Inputting lab work orders with LabCorp
• Taking deposits with online payment platforms
• Checking and responding to voicemail daily
• Checking and responding to online appointment requests
• Coordinating with clinicians directly about medical conditions
• Providing referrals to other clinics and funding organizations
• Coordinating with referring providers to ensure we have all necessary labs and records
• Other duties as assigned

Manager, Compliance – Strategic Projects

Bilingual Patient Care Coordinator