DuPont Clinic

Marketing

• Build and maintain strong relationships with referral sources, including physicians, clinics, community organizations, advocacy groups, and social service agencies
• Conduct ongoing outreach to generate and strengthen referral partnerships
• Communicate with medical offices and community partners to introduce and promote clinic services
• Plan and attend provider meetings, networking events, health fairs, and community functions
• Represent the clinic in a professional, mission aligned manner within the community
• Track outreach activities and referral sources, providing regular reports to leadership
• Develop and implement marketing strategies to increase patient volume and community awareness
• Manage digital marketing efforts in tandem with web developers, including social media platforms, email marketing, and website content updates
• Draft thank you letters and follow up correspondence to referring providers
• Coordinate graphic design, printing, and distribution of brochures and outreach materials
• Maintain brand consistency across all patient and provider facing communications
• Review and manage patient testimonials and online reviews
• Identify opportunities to expand community partnerships and increase awareness
• Work collaboratively with the Chief of Staff and leadership team to align outreach efforts with organizational goals

Outreach and Marketing Coordinator

Bilingual

• Providing trauma-informed patient-centered care by offering physical and emotional support to patients before, during, and after their abortion procedures
• Utilizing Quickbase EMR to input patient information; review and upload patient charts
• Supporting and monitoring patients through recovery including taking vital signs and conducting bleeding checks with oversight from nurses and providers
• Communicating effectively with all members of the patient-care team, with Slack, Google Meet, and in-person
• Assisting and providing ultrasound guidance for procedures after appropriate training
• Setting up the clinic in the morning and shutting down at the end of day
• Collaborating with the operations team with maintenance of the clinic when time allows, including laundry, restocking, bringing in orders, etc.
• Actively demonstrate, promote, and support a culture of diversity, equity and inclusion by upholding principles of reproductive justice
• Participating in staff meetings and training
• Other duties as assigned

Outreach and Marketing Coordinator

Bilingual Patient Care Guide