DuploCloud

Technical Project Manager

• Lead technical onboarding for new customers, aligning project delivery with DevOps and infrastructure goals.
• Build project plans, manage timelines, and coordinate technical setup across cloud environments (AWS, Azure, GCP).
• Support delivery of key onboarding KPIs, especially time to value and production-readiness.
• Act as the central point of contact for all onboarding efforts, communicating progress and risks to stakeholders.
• Oversee ongoing Managed DevOps services for high-ARR clients, including patching, monitoring, upgrades, and compliance support.
• Maintain SLA adherence and deliver repeatable, consistent value on a monthly or quarterly basis.
• Coordinate technical teams and resources to execute service requests, incident resolution, and proactive maintenance.
• Drive continuous improvement in service delivery through feedback loops and process optimization.
• Create and deliver proof of concepts (POCs) that effectively demonstrate product value.
• Partner with Customer Success Managers, Support, Engineering, and Product teams to ensure a unified customer experience.
• Identify blockers to delivery and proactively resolve them with internal teams.
• Provide regular reports on delivery status, KPI tracking, and customer impact.

Technical Delivery Manager

Business Development Rep

• Engaging with engineering leaders to foster meaningful conversations
• Driving business growth and meeting monthly quotas for a robust pipeline of qualified leads
• Collaborating with Account Executives, the VP of Sales, the Marketing team, and the CEO
• Executing demand generation strategies, utilizing channels such as phone, email, social media, and other innovative marketing approaches
• Coordinating and arranging initial sales conversations
• Participating in relevant industry events as required
• Undertaking supplementary responsibilities as delegated

Business Development Representative

Sales

• Building, nurturing, and expanding strategic relationships with hyperscalers (AWS, GCP).
• Developing partner engagement motions that influence pipeline, accelerate deals, and create new footholds in target accounts.
• Guiding AEs to penetrate new teams, new use cases, and upmarket segments.
• Driving Adoption of New Product Lines (AI) and enabling AEs to articulate value propositions.
• Cultivating a culture of excellence that consistently surpasses revenue and productivity goals.
• Collaborating closely with Marketing on targeted campaigns, events, and demand-gen activities.
• Designing scalable processes, KPIs, and structure for a Commercial Sales org.
• Analyzing data to identify inefficiencies and opportunities across call volumes, forecasting, and pipeline hygiene.
• Acting as a hands-on leader, joining customer calls, engaging executives, and supporting strategic deals.

Sales Manager

Manager

• Spearhead collaborations with AWS, Azure, GCP, and other key partners
• Manage partner programs and co-sell initiatives
• Facilitate customer dialogues alongside engineering leaders
• Identify opportunities to enhance the customer experience through effective collaboration with cloud partners
• Collaborate with sales, marketing, and product teams to develop joint initiatives and go-to-market strategies
• Stay informed about changes in the cloud industry and regulatory landscape that may impact partnerships

GCP Alliances Manager

Account Manager

• Managing a portfolio of named accounts to drive renewals, upsell opportunities, and cross-sell ARR to expand overall account value.
• Developing and executing strategic account plans, prioritizing high-growth accounts, and collaborating with Marketing to run campaigns that increase adoption, upsell professional services, and promote DuploCloud support package upgrades.
• Utilizing AWS, GCP, and other partner programs to accelerate SMB deal growth, including submitting funding requests aligned with customer activity.
• Maintaining pipeline accuracy, tracking opportunities, and reporting on progress against quota and revenue targets.
• Partnering with Customer Success Managers to identify expansion opportunities, surface risks, and effectively position DuploCloud solutions for long-term customer success.

Events

• Lead the strategy and execution of our field marketing and events programs across North America.
• Build a scalable events engine that drives brand awareness, pipeline creation, and market penetration.
• Own the field events portfolio end-to-end: selecting and prioritizing programs, developing repeatable playbooks, ensuring strong execution, and driving measurable results.
• Create and manage an annual and quarterly events roadmap, balancing trade shows, conferences, executive dinners, roundtables, and regional field events.
• Research, qualify, and recommend revenue-focused and strategically aligned events and sponsorships.
• Collaborate deeply with Sales leadership to align field investments to territory plans, target accounts, and pipeline goals.
• Partner with Product Marketing and broader Marketing leadership to ensure messaging is consistent and aligned to buyer needs.
• Build strong alignment with SDR/BDR teams to ensure effective lead follow-up and post-event conversion.
• Establish best practices and scalable playbooks for event planning, promotion, and post-event follow-up motions.
• Measure and report event performance and provide insights to Marketing and Sales teams on regional event performance.

Technical Delivery Manager

Business Development Representative

Sales Manager

GCP Alliances Manager

Account Manager

Director of Events – Field Marketing