Duplo USA Corporation

QA Engineer

• Testing and Automation: Design, develop, execute, and maintain automated test suites using Cypress.
• Perform API automation testing to validate backend services, integrations, and data integrity.
• Execute comprehensive manual testing of web applications to ensure functional accuracy, usability, and a high-quality user experience.
• Create and run manual test cases for new features, enhancements, and defect fixes.
• Conduct exploratory testing to uncover edge cases, usability gaps, and risks beyond automated coverage.
• Verify product requirements through hands-on testing and ensure alignment with business and user needs.
• Identify, reproduce, document, and track defects with detailed steps, screenshots, and logs to support efficient resolution.
• Develop detailed test plans, test cases, and test data based on product and business requirements.
• Perform functional, regression, and end-to-end testing to maintain product stability and reliability.
• Partner closely with developers, product managers, and stakeholders to understand requirements and define effective testing strategies.
• Translate technical and business requirements into clear, testable scenarios and communicate findings clearly.
• Produce clear, well-structured documentation for test plans, automated scripts, and defect reports.
• Provide actionable insights and recommendations to continuously improve QA processes and workflows.

Quality Assurance Engineer

Account Manager

• Close enterprise acquisition deals
• Lead complex, multi-stakeholder sales cycles from initial engagement through contract execution
• Drive large-ticket, high-volume deals across FMCG, retail, marketplaces, and multinational enterprises
• Consistently meet and exceed enterprise revenue and volume targets
• Manage and grow a portfolio of enterprise merchants post-close, owning long-term commercial relationships
• Identify expansion opportunities for Expense Management and Treasury Management System
• Act as a trusted advisor to enterprise clients, aligning payment infrastructure with business objectives
• Drive retention, upsell, and increase transaction volumes
• Leverage prior banking experience to navigate treasury, settlement, risk, and compliance discussions
• Engage finance, treasury, operations, and technology teams at enterprise merchants
• Collaborate with internal risk, compliance, and operations teams to unblock enterprise deals
• Identify Enterprise businesses that need Treasury Management System
• Support enterprise pilots, phased rollouts, and multi-market deployments
• Provide structured merchant feedback to Product and Engineering teams
• Maintain accurate enterprise pipeline, forecasting, and account plans in CRM
• Track deal progress, expansion revenue, and account health metrics
• Operate with urgency and discipline in a fast-moving, target-driven environment

Business Development & Partnerships Manager, Enterprise

Backend Engineer

• Learning the codebase and improving your coding skills.
• Writing and maintaining code.
• Working on minor bug fixes.
• Monitoring the technical performance of internal systems as well as external facing API’s.
• Responding to requests from the development, customer support, and external api teams.
• Gathering information from consumers about program functionality.
• Writing reports.
• Conducting development tests.

Backend Engineering Intern

Financial Planning and Analysis

• Define and own the payments product vision, strategy, and multi-year roadmap aligned with company growth and global expansion goals.
• Act as the Payments Value Stream owner, accountable for outcomes across acquiring, collections, settlement, and integrations.
• Lead Card Acquiring products across Visa and Mastercard, including authorization flows, settlement, chargebacks, and compliance.
• Own collections and disbursement workflows across local and international payment methods.
• Design and optimize payment orchestration, routing, and failover strategies.
• Ensure products meet Nigerian, African, and international payment ecosystem requirements.
• Partner closely with Compliance and Risk teams to embed PCI-DSS, KYC, AML, and regulatory controls into product flows.
• Lead deep discovery: customer interviews, merchant insights, market analysis, and competitive benchmarking.
• Maintain a strong understanding of the Nigerian fintech landscape.
• Translate business and customer needs into PRDs, user stories, API contracts, and acceptance criteria.
• Work closely with engineering on solution design, sprint planning, and technical trade-offs.
• Own backlog prioritization to ensure focus on customer impact, revenue, and risk reduction.
• Drive user acceptance testing, release readiness, and post-launch iterations.
• Lead ERP and accounting system integrations to automate reconciliation, reporting, and financial workflows.
• Collaborate with Platform teams to ensure all payment capabilities are API-first and scalable.
• Partner with Product Marketing, Sales, and Growth teams to define positioning, pricing implications, and launch plans.

Senior Product Manager – Payments, Financial Platforms

Graphics Designer

• Support the marketing team with visual designs for campaigns across digital channels (social media, email, website, paid ads, events, and presentations).
• Create engaging motion graphics and short videos for marketing campaigns, product launches, and brand storytelling.
• Assist in designing marketing assets for regional expansion efforts, ensuring consistency with Duplo’s brand guidelines across markets.
• Collaborate with content, growth, and product marketing teams to translate ideas into clear, visually compelling creatives.
• Adapt and resize design assets for different platforms and formats as needed.
• Maintain and organize design files, templates, and brand assets for easy reuse.
• Stay up to date with design trends, motion styles, and best practices relevant to fintech and B2B marketing.
• Support ad-hoc design needs for events, partnerships, and internal communications.

Junior Visual Designer

Growth Marketing

• Support the development and execution of product positioning and messaging across Duplo’s products.
• Translate product features into clear customer benefits for different user personas and industries.
• Conduct competitor and market research to support differentiation and pricing insights.
• Create and update product marketing assets including pitch decks, FAQs, demo scripts, and sales enablement materials.
• Execute go-to-market plans for product launches and feature updates.
• Support release communications such as product announcements, emails, blog posts, landing pages, and webinars.
• Coordinate with Product and Sales teams to ensure timely and accurate launch materials.
• Help enable Sales teams with updated messaging and collateral during launches.
• Execute growth campaigns across digital channels, content, events, and partnerships.
• Support lead generation initiatives to drive MQLs, demos, and pipelines.
• Assist with planning and execution of webinars, conferences, and sponsored events.
• Track and report on campaign performance, funnel metrics, and product adoption.
• Support testing and iteration of messaging, channels, and campaign formats.
• Maintain CRM and marketing automation workflows to ensure proper lead routing and follow-ups.
• Gather customer and sales feedback to inform future campaigns and product improvements.
• Assist in launching and localizing product and growth campaigns for new African markets.
• Adapt messaging to different market and industry contexts with guidance from senior team members.

Product Growth Specialist

Analyst

• Safeguard customers against unauthorised card activity, scams, and payment instrument or account takeover fraud.
• Analyse card fraud disputes and emerging trends to identify weaknesses or opportunities within existing fraud prevention rules.
• Review and enhance fraud controls across authorisation, post-authorisation, and tokenisation flows.
• Incorporate card scheme indicators and internal machine learning signals into static fraud rules to improve accuracy and effectiveness.
• Contribute to longer-term initiatives aimed at reducing card fraud and improving overall risk posture.
• Partner closely with Product and Engineering teams to evolve the rule engine and improve the end-to-end fraud customer journey, from declines and alerts through to dispute submission.
• Act as an escalation point for card fraud prevention topics for customer-facing Operations teams.
• Independently manage and prioritise competing workflows, including team initiatives and external escalations, delivering high-quality outcomes within agreed timelines.
• Assess and articulate the impact of fraud rules on customer spend, approval rates, and user experience.
• Produce clear, high-quality analysis that directly addresses business and risk problems.
• Navigate complex problem spaces and understand the trade-offs involved in fraud decision-making.
• Proactively propose and develop strategies to mitigate emerging fraud patterns or large-scale fraud events.
• Write, test, and maintain analytical code independently and collaboratively, ensuring it is readable, reusable, and well-documented.
• Test and validate fraud rule logic autonomously, and troubleshoot issues related to code, data, or risk engine behaviour.
• Continuously learn and apply new analytical tools, techniques, and methodologies.
• Clearly explain analyses, decisions, and recommendations to teammates and immediate stakeholders.
• Present fraud trends, insights, and learnings in a concise and structured manner.
• Support and collaborate with peers, sharing knowledge and best practices where needed.
• Provide timely data, insights, and analysis to support fraud incidents and investigations.
• Escalate risks that fall outside the Card Fraud remit or risk appetite to relevant internal or external stakeholders.

Card Fraud Analyst

• Identify and pursue new business opportunities within the midsize and Corporate sectors for money movement and foreign exchange solutions.
• End to end business line revenue ownership: Setting and executing revenue strategies globally to generate growth for the business line.
• Negotiate and close deals with FX supplier partners to ensure we have the best rates in the market.
• Prospect, present, and close deals while managing the entire sales cycle, ensuring compliance and customer onboarding.
• Conduct thorough market research to identify potential business opportunities and stay informed about industry trends.
• Build and maintain a pipeline of prospective clients.
• Maintain accurate records of client interactions, transactions, and feedback.
• Generate periodic reports on sales performance and client portfolio.

Business Development and Partnerships Manager – Cross Border Payments

• Prospect and qualify new business opportunities via outbound and inbound channels (phone, email, social, events), ensuring a healthy enterprise-level pipeline at all times.
• Meet and exceed monthly/quarterly revenue targets through efficient pipeline conversion and deal execution.
• Manage opportunities from initial engagement through proposal, negotiation, and close.
• Conduct structured discovery with merchants to uncover checkout pain points, payment failure impacts, and collections inefficiencies.
• Sell business outcomes (e.g., increased conversion, reduced churn, improved cash flow), not just product features.
• Maintain expert knowledge of product use cases, competitor offerings, and market dynamics.
• Record and maintain robust pipeline data in CRM with accurate forecasting and deal progression stages.
• Prepare regular commercial reports for leadership, analyzing performance vs targets, pipeline health, and market insights.
• Use data to refine outreach, qualification criteria, and GTM strategy.
• Partner with Product, Marketing, Partnerships, and Engineering to shape messaging, pilots, pricing, and integration workflows.
• Work with customer success and support teams to ensure smooth onboarding and early value realization.
• Develop and sustain strong long-term relationships with enterprise merchants and fintech partners (PSPs, platforms), serving as a trusted advisor.
• Address merchant feedback and collaborate on solutions to de-risk deals and increase retention.