Duplo USA Corporation

Account Manager

• Identify, prospect, and qualify new business opportunities across the mid-market and enterprise segments through outbound and inbound channels.
• Own business line revenue growth by developing and executing commercial strategies to drive customer acquisition and transaction volumes.
• Build and maintain a strong enterprise sales pipeline, ensuring healthy deal progression and accurate forecasting.
• Meet and exceed monthly, quarterly, and annual sales and revenue targets through effective pipeline management and deal execution.
• Manage opportunities from initial engagement through proposal, negotiation, contracting, and close.
• Conduct structured discovery sessions to understand customer needs, payment challenges, and business objectives.
• Deliver product demonstrations and solution presentations, positioning Duplo's solutions to address customer pain points and drive measurable business outcomes.
• Build and maintain long-term relationships with enterprise clients, financial institutions, fintech partners, and strategic stakeholders.
• Conduct regular business reviews to identify opportunities for customer growth, retention, upselling, and cross-selling across Duplo's product suite.
• Address customer feedback proactively and collaborate internally to resolve issues, de-risk opportunities, and improve customer satisfaction.
• Maintain accurate CRM records, including pipeline status, forecasting, and customer engagement activities.
• Prepare regular reports on sales performance, revenue, pipeline health, customer portfolio, and market trends.
• Conduct market research to identify emerging business opportunities, regulatory developments, and competitive activity, using insights to refine sales strategies.

Business Development and Partnerships Manager, Payments