DULCEDO Management

Senior Project Manager

DULCEDO Management

full-time

Posted on:

Location Type: Hybrid

Location: Montreal • Canada

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Job Level

Senior

About the role

  • Own end-to-end delivery of AI image/video projects - from kickoff to final delivery - across multiple clients and timelines.
  • Lead client communication throughout: run production check-ins, manage expectations, drive next steps, and ensure feedback is consolidated into clear, actionable direction.
  • Partner on early-stage alignment: support the brief intake and concept alignment phase by asking smart questions, challenging assumptions, and helping refine the scope into an executable plan.
  • Build the production framework for each project: timelines, milestones, review cycles, approval gates, versioning, and “definition of done” for every deliverable.
  • Run working sessions with Creative + Production to keep output flowing, remove blockers, and maintain momentum during rapid iteration.
  • Protect creative intent while keeping the machine tight: ensure the team is producing at speed without compromising taste, brand fit, or quality standards.
  • Create clean systems and documentation: briefs, alignment notes, review trackers, handoff packages, delivery folders - everything organized, traceable, and client-ready.
  • Manage trust and compliance signals (without being heavy): ensure clarity on what’s being produced, what’s being delivered, and what the client is approving - avoiding any “black box” feeling.
  • Continuously improve how the studio runs: identify bottlenecks, refine workflows, and implement better processes as volume grows.

Requirements

  • 6+ years of project management experience in a creative agency, production studio, content studio, or communications agency environment.
  • Proven experience managing multiple projects in parallel with high client touch, tight timelines, and lots of stakeholders.
  • Strong production instincts: you understand how creative work is made (reviews, iterations, approvals) and how to keep it moving without draining the team.
  • Excellent client presence: confident leading calls, handling pressure, and turning ambiguity into a clear plan.
  • Highly organized and systems-minded: you bring structure that enables creativity - not bureaucracy.
  • Comfortable in fast-moving environments where tools and workflows evolve quickly (you adapt fast and stay calm).
  • Enough creative sensitivity to contribute: you can spot risks, ask the right questions, and help shape direction—but you don’t need to be the one writing the entire creative strategy.
  • Experience building scalable workflows in a growing studio or start-up environment.
  • Big Plus : Experience working with AI-enabled or rapid-iteration creative pipelines (or a strong curiosity and real exposure to AI tools/work).
  • Familiarity with usage rights / licensing sensitivities in content production (helpful in AI contexts).
Benefits
  • Unlimited Paid PTO : Yes, really. Enjoy true work–life balance with the freedom to take the time you need, when you need it!
  • 12 Monthly Personal Days : One extra day off every month to recharge and relax
  • Flexible Work Environment : Minimal office attendance for those near our hubs, giving you room to adapt your schedule with ease.
  • Montreal & Toronto Offices : Snacks, great vibes, and pet-friendly spaces. What more could you ask for?
  • Remote Work : Ideal for our travellers, expats, and digital nomads who want to grow their career without staying in one place.
  • Freestyle Fridays : We wrap up at 2:00 PM ET every Friday. Long weekends, every week.
  • Comprehensive Insurance : Dental, vision, and medical coverage for you and your loved ones.
  • Room to Grow : Take advantage of real internal mobility in a fast-growing company where “sky’s the limit” isn’t just a saying.
  • The Best of Both Worlds : A vibrant startup spirit backed by 15+ years of experience and the stability of a well-established organization.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementproduction frameworksworkflow optimizationcreative productionAI image/video projectsscalable workflowscontent productioniteration managementreview cyclesapproval processes
Soft Skills
client communicationorganizational skillsleadershipproblem-solvingadaptabilitycreative sensitivitypressure handlingclarity in ambiguityteam collaborationprocess improvement