DULCEDO Management

Account Manager

• Oversee and execute negotiated partnerships from start to finish, ensuring all contractual terms are met and project milestones are achieved as planned.
• Maintain continuous engagement with talents and brands throughout and beyond collaborations, offering support and guidance to enhance and nurture relationships.
• Track performance by evaluating key performance indicators (KPIs) and present comprehensive reports at the end of each partnership, detailing successes, challenges, and key insights to inform future strategies.
• Collaborate with talents and Dulcedo employees throughout and beyond collaborations to ensure each talent maintains a consistent, and impactful social media presence.
• Develop content strategies and concept ideas, leveraging analytics and social media trends to maintain high engagement rates and ensure content effectiveness.
• Actively participate in talents’ agency experience by engaging in their onboarding, quarterly planning, and other key activities.
• Assist in the day-to-day management of talents by providing planning support to help organize their activities and ensure their success.
• Manage inbound PR requests, handle interview requests, respond to mailers, and process event invitations.
• Contribute to outbound strategies, including talent sourcing, outreach, interview pitching, talent gifting, event responses, and new brand pitch calls.
• Attend on-site production days and talent events, providing on-site support to guarantee successful collaborations.
• Leverage the right tools and information channels to stay on top of industry trends in order to serve as a valuable resource to the team.

Account Manager, Influencer

Influencer Account Manager

Account Manager – Gaming

Financial Planning and Analysis

• Assess Dulcedo’s current NetSuite environment, including scripts, workflows, permissions, reporting, integrations, and customizations, to identify risks, inefficiencies, and technical debt.
• Define a clearer target-state architecture for our finance systems, aligned with reporting needs, business processes, controls, and future scale.
• Partner closely with Accounting and internal stakeholders to map current-state and future-state workflows, ownership, approvals, and dependencies across key financial processes.
• Build and maintain high-impact NetSuite solutions directly, including SuiteScript customizations, SuiteFlow workflows, dashboards, automations, and reporting tools.
• Lead architectural decisions around how the platform should evolve, while remaining hands-on in execution where needed.
• Prioritize and manage the NetSuite backlog in a way that balances immediate business needs with long-term system health and scalability.
• Improve the internal structure of delivery by reinforcing better standards around intake, UAT, release readiness, documentation, and post-launch maintenance.
• Design and implement workflows that reduce manual work, improve financial visibility, and increase operational reliability.
• Reduce reliance on external consultants by bringing more of the architecture and build capability in-house.
• Bring a strong systems mindset to broader finance tooling and integration conversations as the business continues to scale.

NetSuite Architect, Financial Systems

• Manage indirect tax files, including preparation, remittance tracking, variance analysis, and resolving issues related to GST, QST, and other applicable tax obligations.
• Prepare, structure, and analyze documentation for corporate tax files to support the preparation of Canadian and U.S. tax returns by external specialists.
• Coordinate the tracking of Canadian and U.S. tax accounts, respond to government inquiries, and support tax audits in collaboration with external partners.
• Take autonomous ownership of the full accounting cycle for specific group entities, ensuring accurate journal entries, account reconciliations, and financial data integrity.
• Prepare year-end files, including financial statements and supporting documentation; collaborate closely with external auditors during reviews and audits.
• Assist in data collection, analysis, and documentation for grant applications and tax credits, particularly related to R&D or other eligible programs.
• Participate in various ad-hoc mandates supporting management, including financial analysis and specific projects related to the group’s growth and structuring.
• Actively contribute to the improvement of accounting and tax processes, the implementation of financial tools, and system optimization to ensure compliance and data quality.
• Participate in projects related to ERP development and financial system optimization, ensuring data consistency and operational efficiency.

Financial Analyst

• Act as a middle man between different key stakeholders such as Talent Agents, Brands and Dulcedo Talents.
• Help maintain continuous engagement with talents and brands throughout and beyond collaborations, offering support and guidance to enhance and nurture relationships.
• Support outbound PR pitching efforts for gifting and events by drafting outreach emails and assisting with templates.
• Assist social media strategizing for talents
• Maintain up-to-date records of partnership tracking and performance insights

Account Manager, Influencer

Influencer Account Manager

Account Manager – Gaming

NetSuite Architect, Financial Systems

Financial Analyst

Account Manager, Assistant