DULCEDO Management

Account Manager

• Supervise et exécute les partenariats négociés pour nos talents du début à la fin, en veillant à ce que tous les termes contractuels soient respectés.
• Fais le suivi de la performance en évaluant les indicateurs clés de performance (KPI) et présente des rapports complets à la fin de chaque partenariat, détaillant les réussites, les défis et les insights clés pour orienter les stratégies futures.
• Développe des stratégies de contenu et des concepts, en utilisant les analyses et les tendances des réseaux sociaux pour maintenir un taux d'engagement élevé et garantir l'efficacité du contenu.
• Collabore avec les talents et les employés de Dulcedo pendant et après les collaborations pour s'assurer que chaque talent maintient une présence sur les réseaux sociaux à la fois constante et percutante.
• Participe activement à l'expérience en agence des talents en t’impliquant dans leur intégration, leur planification trimestrielle, et d'autres activités clés.
• Assiste à la gestion quotidienne des talents en offrant un soutien à la planification pour les aider à organiser leurs activités et assurer leur succès.
• Gère les demandes RP entrantes, traite les demandes d’interview, répond aux envois et traite les invitations à des événements.
• Contribue aux stratégies "outbound", y compris l'acquisition de talents, la proposition d'entrevues, les envois de cadeaux, les réponses aux événements, et les appels de nouvelles marques.
• Assiste aux journées de production sur site et aux événements des talents, en offrant un soutien sur place pour garantir la réussite des collaborations.
• Utilise les bons outils et les bons canaux d’information pour rester à jour sur les tendances de l’industrie, afin de servir de ressource précieuse pour l’équipe.

Account Manager – Entertainment

Project Manager

• Own day-to-day delivery of AI image/video projects across multiple timelines.
• Build project plans: milestones, review cycles, approval gates, and "definition of done."
• Lead client updates/check-ins: align expectations, consolidate feedback, and drive next steps.
• Run internal working sessions with creative/production to keep output flowing and remove blockers.
• Track versions, deliverables, and dependencies (simple, clean systems - no bureaucracy).
• Keep projects organized: briefs, notes, trackers, delivery folders, handoff documentation.
• Partner with the team to protect creative intent while staying on schedule.
• Proactively flag risks early (scope creep, unrealistic timelines, unclear approvals).
• Support a “trust-first” process: clear approvals and transparency in what’s being delivered.
• Help refine workflows over time (identify bottlenecks and propose improvements).

Artificial Intelligence

• Generate high-volume concepts and creative directions for AI image/video projects.
• Build moodboards, visual references, and story frames that translate briefs into clear creative territories.
• Support early client alignment by helping prepare concept decks and participating in strategy/concept calls when needed.
• Translate feedback into revisions and stronger creative decisions with guidance from the creative lead.
• Partner with production to ensure creative intent is clear and executable within timelines.
• Help define visual rules (style, tone, composition) so outputs feel curated—not generic AI.
• Contribute to creative research: trends, references, competitive scans, formats that are working.
• Maintain strong organization across versions/iterations so the team can move fast.
• Bring AI curiosity: explore tools/workflows and share what improves speed or quality.

Concept Creative – AI Studio

• Own end-to-end delivery of AI image/video projects - from kickoff to final delivery - across multiple clients and timelines.
• Lead client communication throughout: run production check-ins, manage expectations, drive next steps, and ensure feedback is consolidated into clear, actionable direction.
• Partner on early-stage alignment: support the brief intake and concept alignment phase by asking smart questions, challenging assumptions, and helping refine the scope into an executable plan.
• Build the production framework for each project: timelines, milestones, review cycles, approval gates, versioning, and “definition of done” for every deliverable.
• Run working sessions with Creative + Production to keep output flowing, remove blockers, and maintain momentum during rapid iteration.
• Protect creative intent while keeping the machine tight: ensure the team is producing at speed without compromising taste, brand fit, or quality standards.
• Create clean systems and documentation: briefs, alignment notes, review trackers, handoff packages, delivery folders - everything organized, traceable, and client-ready.
• Manage trust and compliance signals (without being heavy): ensure clarity on what’s being produced, what’s being delivered, and what the client is approving - avoiding any “black box” feeling.
• Continuously improve how the studio runs: identify bottlenecks, refine workflows, and implement better processes as volume grows.

Senior Project Manager

Compliance

• Review and validate invoices prior to release according to internal and client rules (client info, talents involved, amounts, currency, references).
• Ensure agents comply with contractual, operational, and documentation requirements.
• Block and return non-compliant invoices with clear correction guidance and escalate complex or ambiguous cases appropriately.
• Identify recurring errors and systemic gaps.
• Document trends and contribute to stronger upstream controls.
• Support continuous improvement of billing validation rules.
• Act as the operational point of contact between agents and finance and communicate requirements clearly and diplomatically.
• Reduce avoidable back-and-forth and prevent payment delays.
• Operate confidently in a fast-paced, dynamic environment.

Account Manager – Entertainment

Project Manager

Concept Creative – AI Studio

Senior Project Manager

Billing & Compliance Technician