DULCEDO Management

Account Manager

• Supervise and execute negotiated partnerships for our talent from start to finish, ensuring all contractual terms are met.
• Maintain ongoing engagement with talent and brands during and after collaborations, providing support and guidance to strengthen and sustain relationships.
• Monitor performance by evaluating key performance indicators (KPIs) and deliver comprehensive reports at the conclusion of each partnership.
• Collaborate with talent and Dulcedo staff during and after collaborations to ensure every talent maintains an active social media presence.
• Develop content strategies and concept ideas, using analytics and social media trends to sustain high engagement rates.
• Actively contribute to the talent agency experience by supporting onboarding and planning processes.
• Assist with day-to-day talent management by providing scheduling support to help organize their activities.

• Supervise and execute negotiated partnerships for our talent from start to finish, ensuring all contractual terms are met.
• Track performance by evaluating key performance indicators (KPIs) and present comprehensive end-of-partnership reports detailing successes, challenges, and key insights to guide future strategies.
• Develop content strategies and concepts, using social analytics and trends to maintain high engagement rates and ensure content effectiveness.
• Collaborate with talent and Dulcedo staff during and after collaborations to ensure each talent maintains a consistent and impactful social presence.
• Actively participate in the agency experience for talent by being involved in onboarding, quarterly planning, and other key activities.
• Assist with day-to-day talent management by providing scheduling support to help organize activities and ensure success.
• Develop content strategies and concept ideas, relying on social analytics and trends to sustain high engagement rates and ensure content effectiveness.
• Manage incoming PR requests, handle interview inquiries, respond to mailings, and process event invitations.
• Contribute to outbound strategies, including talent acquisition, pitching interviews, gift outreach, event RSVPs, and outreach to new brands.
• Attend on-site production days and talent events, providing on-site support to ensure successful collaborations.
• Use appropriate tools and information channels to stay up to date on industry trends, serving as a valuable resource for the team.
• Participate in our buddy program upon request, where you will be invited to mentor new Dulcedo hires and share best practices.

Account Manager – Entertainment

Bookkeeper

• Reporting directly to Corporate Controller
• Serve as resource for employees and agency talent on accounting inquiries
• Bookkeeping and data entry in QuickBooks Online
• Verify invoices and enter them in QuickBooks Online
• Communicate with clients, talents and suppliers by email and phone in French and English
• Receive payments, reconcile client accounts, resolve payment discrepancies, follow up on past due invoices
• Prepare payment documents (credit memo, tax forms, supplier forms)
• Weekly accounts receivable analysis
• Enter talents & operating bills and ensure supplier billing accuracy
• Track accounts of talents and suppliers and issue statements
• Prepare payments in payment platform and record them in QuickBooks Online
• Verify staff expense reimbursements and issue payments
• Reconcile monthly credit card statement

Accounting Assistant

Accountant

• Manage the full accounting cycle, including accounts payable, accounts receivable, payroll entries, month-end and year-end processes
• Prepare, review, and post journal entries, reconciliations, and accruals
• Produce accurate financial statements and management reports for multiple entities
• Ensure timely monthly, quarterly, and annual closings
• Ensure compliance with GAAP and all applicable laws and regulations
• Maintain accurate tax records and support the preparation of tax filings (GST/QST, federal, provincial)
• Develop and maintain internal controls and documentation to support audit requirements
• Partner with leadership on budgeting, forecasting, and variance analysis
• Provide financial insights to support strategic initiatives and operational decisions
• Assist in cash flow management and monitoring of key financial metrics
• Work with finance leadership to optimize accounting systems and processes and support implementation of tools such as NetSuite
• Identify opportunities to streamline workflows and improve reporting accuracy

Full Cycle Accountant

• OPENING FROM ACCOUNT MANAGER - ALL (L1) and background
• The Opportunity: We're looking for an Account Manager to elevate our legacy of white-glove service and set new standards for client relationships
• Expectations: Oversee and execute negotiated partnerships; maintain continuous engagement; track KPIs and provide reports; collaborate to ensure consistent social media presence; develop content strategies; onboarding and quarterly planning; day-to-day management support; manage inbound PR; outbound strategies; on-site production days; stay on top of industry trends; buddy program participation
• Profile: 1-2 years influencer marketing/PR; communicate with talents and clients; excellent interpersonal skills; mediation abilities; highly organized; knowledge of influencer partnerships and KPIs; understanding of paid media and PR; fashion/beauty/entertainment communities; teamwork; bachelor's degree asset; pitch process experience
• Perks: Unlimited Vacation; Flexible work environment; Remote Work Policy; Freestyle Fridays; Comprehensive Insurance after one month; teamwork culture; advancement opportunities; startup spirit
• French section reiterates responsibilities and perks in French