DULCEDO Management

Billing & Compliance Technician

DULCEDO Management

full-time

Posted on:

Location Type: Hybrid

Location: MontrealCanada

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Salary

💰 CA$50,000 - CA$62,500 per year

Tech Stack

About the role

  • Review and validate invoices prior to release according to internal and client rules (client info, talents involved, amounts, currency, references).
  • Ensure agents comply with contractual, operational, and documentation requirements.
  • Block and return non-compliant invoices with clear correction guidance and escalate complex or ambiguous cases appropriately.
  • Identify recurring errors and systemic gaps.
  • Document trends and contribute to stronger upstream controls.
  • Support continuous improvement of billing validation rules.
  • Act as the operational point of contact between agents and finance and communicate requirements clearly and diplomatically.
  • Reduce avoidable back-and-forth and prevent payment delays.
  • Operate confidently in a fast-paced, dynamic environment.

Requirements

  • 2–4 years in billing, financial operations, or financial administration.
  • Experience in high-volume, multi-stakeholder environments is an asset.
  • Strong attention to detail and consistency.
  • Comfortable navigating imperfect or complex environments.
  • Excellent judgment and appropriate escalation instincts.
  • Clear, professional communication with demanding stakeholders.
  • Structured, organized, and solution-oriented mindset.
  • Comfortable with ERP systems and Excel.
  • NetSuite experience is a strong asset.
Benefits
  • Unlimited Paid PTO : Yes, really. Enjoy true work–life balance with the freedom to take the time you need, when you need it!
  • 12 Monthly Personal Days : One extra day off every month to recharge and relax
  • Flexible Work Environment : Minimal office attendance for those near our hubs, giving you room to adapt your schedule with ease.
  • Montreal & Toronto Offices : Snacks, great vibes, and pet-friendly spaces. What more could you ask for?
  • Remote Work : Ideal for our travellers, expats, and digital nomads who want to grow their career without staying in one place.
  • Freestyle Fridays : We wrap up at 2:00 PM ET every Friday. Long weekends, every week.
  • Comprehensive Insurance : Dental, vision, and medical coverage for you and your loved ones.
  • Room to Grow : Take advantage of real internal mobility in a fast-growing company where “sky’s the limit” isn’t just a saying.
  • The Best of Both Worlds : A vibrant startup spirit backed by 15+ years of experience and the stability of a well-established organization.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
billingfinancial operationsfinancial administrationattention to detaildocumentationerror identificationcontinuous improvementcomplianceinvoice validationproblem-solving
Soft Skills
clear communicationprofessional communicationjudgmentescalation instinctsorganizational skillssolution-oriented mindsetadaptabilityinterpersonal skillsdiplomacyattention to consistency