Call Center Scheduler
Lifepoint Health®
Full-Time Associate Call Center Representative
Duke Energy Corporation
full-time
Posted on:
Location: Florida, North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $20 per hour
Job Level
JuniorMid-Level
About the role
- Provide high quality customer interaction by handling customer’s needs with integrity and empathy in one transaction.
- Use professional judgement and escalate customer issues/concerns to management when appropriate.
- Participate in on-call rotation.
- Promote sales of available products and services, as appropriate.
- Building genuine connections with customers and being a great ambassador for the Duke Energy brand.
- Perform other duties as assigned, including work on special projects.
- Consult with customers on billing inquiries, service orders, trouble calls and various other needs.
Requirements
- High school diploma or GED completed at time of application submission
- One year customer service experience (may include call center, hospitality, retail, etc.), either by phone or face to face communications
