Benefits Call Center Representative
Conduent
full-time
Posted on:
Location Type: Remote
Location: Remote • Alaska, California, Hawaii, Illinois, Massachusetts, Montana, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $16 per hour
Job Level
Mid-LevelSenior
About the role
- Answering inbound calls and actively listening to employee concerns
- Navigating multiple systems to provide answers and resolve benefits-related issues
- Collaborating with your team to ensure accurate and timely support
Requirements
- Previous customer service or call center experience
- Excellent verbal and written communication skills
- Extensive experience with typing and keyboarding
- Strong problem-solving abilities and ability to multitask
- High school diploma, GED, or college degree
- Experience working with healthcare or employee benefits is highly preferred
- Ability to successfully complete a mandatory paid training program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
typingkeyboarding
Soft skills
customer servicecommunicationproblem-solvingmultitaskingactive listening
Certifications
high school diplomaGEDcollege degree