Duke Energy Corporation

Senior Product Analyst

Duke Energy Corporation

full-time

Posted on:

Location Type: Hybrid

Location: Charlotte • Florida • North Carolina • United States

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Job Level

Senior

About the role

  • Utilize data to help teams develop and implement O365 solutions
  • Provides support for services such as Power Apps, Power Automate, SharePoint, Dataverse, Microsoft forms, etc.
  • Troubleshoot and resolve SharePoint related issues including site access, permissions, document libraries, and workflows.
  • Analyzes and develops plan of action to correct or eliminate future issues.
  • Designs, revises and implements new solutions to meet customer and business needs.
  • Works to integrate solutions into existing business processes.
  • Helps to manage change and communications.
  • Prepares thorough and accurate technical and business documentation of solutions developed within the team.
  • Coordinates and manages subject matter experts from a variety of disciplines and support organizations to provide business and system requirements and validation for business & IT projects.
  • Responsible for ensuring the business remains compliant with corporate IT standards and policies within the SharePoint and Power Platform solutions.
  • Lead data analysis and/or root cause investigation that are across multiple work groups or multiple systems.
  • Collaborate with internal stakeholders to support business process automation using SharePoint and the Power Platform (Power Automate, Power Apps, etc.).
  • Develops and maintains standards and best practices across the PGO organization for SharePoint Online.
  • Assist product owner with user research and story writing.
  • Ability to perform three or more of the following key activities within a product team process mapping, value stream mapping, process analysis, process design, methods development, performance standards & metrics development, ROI analysis.
  • Perform quality assurance tasks such as testing new solutions as they are being developed.
  • Support change management functions to ensure successful product implementation.
  • Collaborate with product team to understand opportunities for continuous improvement initiatives and potential areas to gain efficiencies or cost savings.

Requirements

  • Bachelor degree in Business, Industrial Engineering, Information Management or similar discipline and five (5) + years work experience in applicable or related business area
  • High School/GED AND nine (9) years related work experience in lieu of Bachelors degree(s) AND related experience listed above
  • 3+ years' experience working in Microsoft SharePoint or Microsoft O365 Power Platform
  • "Green Belt" Six Sigma certification or equivalent experience
  • Ability to communicate effectively and succinctly across a variety of media including facilitation and presenting results to all levels of the organization
  • Attention to detail
  • Problem-solving and analytical abilities
  • Ability to handle multiple competing priorities
  • Deeply curious, always looking to learn and improve with a bias towards action
  • Ability to research and gather data
  • Collaborative in problem solving and working style to drive change through influence
  • Five or more years' experience in utility industry
  • Ability to define and quantify opportunities with minimal existing data
  • Experience writing business cases
  • Experience creating and maintaining visual representations of ongoing data tracking activities and outcomes (i.e. through data dashboard)
  • Design Thinking experience.
Benefits
  • friendly work environment
  • opportunities for growth and development
  • recognition for your work
  • competitive pay and benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft O365Power AppsPower AutomateSharePointDataverseprocess mappingvalue stream mappingprocess analysisquality assurancedata analysis
Soft Skills
communicationproblem-solvinganalytical abilitiesattention to detailcollaborationchange managementfacilitationpresentation skillscuriosityability to handle multiple priorities
Certifications
Bachelor degreeGreen Belt Six Sigma certification