Account Executive
Duke Energy Corporation
full-time
Posted on:
Location Type: Hybrid
Location: Burlington • North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Managing strategic issues and cultivating relationships with Duke Energy’s largest and most complex commercial and industrial customers
- Enhancing customer satisfaction and strengthening key external partnerships
- Building customer advocacy and identifying opportunities to grow earnings
- Developing and executing strategies that support the company’s business objectives, policy priorities and reputation management efforts
- Establishing and maintaining strong relationships at all levels within customer organizations to support long-term engagement and strategic alignment
- Demonstrating an in-depth knowledge of complex rate structures, billing options, demand response programs, and renewable options
- Serving as lead negotiator and primary decision maker in resolving customer issues
- Owning and managing the entire customer relationship, coordinating with internal departments
- Driving regional growth by partnering with the Duke Energy economic development team
- Managing the sales process from initial needs assessment through solution delivery
- Developing and maintaining comprehensive understanding of the customer’s business and strategic initiatives
Requirements
- Bachelors degree AND five (5) years minimum required related experience
- In Lieu of degree(s) and experience listed above, High School/GED AND eight (8) years minimum required related experience
- Master’s degree (preferred)
- Certified Energy Manager (preferred)
- Professional Engineer (preferred)
- Experience managing relationships with large and complex customers and/or key stakeholders
- Ability to develop results-oriented business relationships to influence the outcome of issues to effectively advance and/or position the corporation’s business plans and objectives
- Extensive knowledge of electric distribution and transmission systems and grid operations (preferred)
- Knowledge of customer-side energy distribution and energy-consuming systems and processes
- Excellent interpersonal skills including communication skills, presentation skills, conflict resolution and negotiation skills
- Business development experience
- Excellent judgment and decision-making skills
- Ability and flexibility to effectively manage and facilitate multiple projects and issues simultaneously
- Effective analytical, problem identification and resolution skills
- Ability to maintain composure and clarity of thought and purpose when confronted with highly stressful situations
- Ability to work in a team environment to coordinate resources in a matrixed organization to meet customer expectations
- Proven self-starter, with a results-oriented mindset, capable of taking initiative and driving tasks to completion with minimal supervision.
Benefits
- friendly work environment
- opportunities for growth and development
- recognition for your work
- competitive pay and benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer relationship managementbusiness developmentnegotiationconflict resolutionanalytical skillsproblem identificationdecision-makingelectric distribution systemstransmission systemsgrid operations
Soft skills
interpersonal skillscommunication skillspresentation skillsjudgmentflexibilityteamworkinitiativeresults-oriented mindsetcomposure under stressstrategic alignment
Certifications
Certified Energy ManagerProfessional Engineer