Director of Technology Solutions

Duke Careers

full-time

Posted on: 3/7/2026

Location Type: Hybrid

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About the role

Partner with the Chief Research Technology Officer (CRTO) to define and execute the strategic vision for the technology solutions department.
Align technology priorities, investments, and roadmaps with DCRI leadership, enterprise stakeholders, and institutional partners.
Develop and maintain multi-year roadmaps supporting operational excellence, application modernization, and scalable digital platforms.
Establish and monitor KPIs and service metrics to ensure performance, reliability, security, and continuous improvement.
Monitor emerging technologies and industry trends to drive innovation and maintain organizational competitiveness.
Lead or support cross-organizational initiatives, governance forums, and strategic committees in collaboration with directors and senior leaders.
Oversee enterprise systems and clinical research platforms, ensuring availability, integration, lifecycle management and technical support.
Direct application development and delivery using Agile and Plan-Build-Run models with clear accountability for internal and external teams.
Manage annual operating and capital budgets for DCRI’ technology in partnership with the CRTO and Finance team including multi-year financial planning.
Partner with the CRTO, Director of Data and Digital Health, and HR to build a future-ready technology workforce aligned with DCRI’ mission.

Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).
10+ years of progressive IT leadership experience within contract research, pharmaceutical, medical device, biotechnology, or academic research organization.
Experience in enterprise applications, database systems, analytics platforms, and clinical research systems.
Strong knowledge of Agile, SDLC, ITIL, infrastructure operations, and DevOps practices, and platforms like Atlassian or ServiceNow.
Proven experience with cloud platforms (Azure preferred, AWS & GCP acceptable), CI/CD pipelines, and modern architecture.
Experience leading cybersecurity, risk management, and compliance programs in regulated environments.
Understanding of Generative AI, agentic workflows, LLMs, and process automation.
Experience working within shared-service models and managing external IT partners.
Exceptional communication, stakeholder management, and executive presentation skills.
Demonstrated ability to lead distributed, cross-functional, and cross-cultural teams.

Benefits

Hybrid work environment with occasional travel required for meetings or on-site support

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AgileSDLCITILDevOpscloud platformsCI/CD pipelinesapplication developmentdatabase systemsanalytics platformsclinical research systems

Soft Skills

communicationstakeholder managementexecutive presentationleadershipcross-functional team leadershipcross-cultural team leadership