Duck Creek Technologies

Content Configuration Analyst II, Policy

Duck Creek Technologies

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇮🇳 India

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Job Level

Junior

About the role

  • Configure content solutions for low to moderate complexity Agile stories with guidance from more senior team members.
  • Interpret and translate industry rules and requirements (ISO, NCCI, AAIS) into configuration specifications.
  • Debug and resolve configuration issues of low complexity, applying root cause analysis under guidance.
  • Write and execute automated unit and integration-level tests to validate configuration changes.
  • Participate in peer reviews of configuration work to ensure adherence to standards and best practices.
  • Perform basic source code management activities, including check-in and version control.
  • Assist in estimating effort for configuration tasks to support planning and resource management.
  • Collaborate within Agile teams to align on requirements, design, and implementation.
  • Document configuration solutions, testing outcomes, and related processes for traceability and knowledge sharing.
  • Apply content development standards and best practices to ensure high-quality and maintainable solutions.
  • Support continuous improvement by adopting new tools, techniques, and methodologies.
  • Contribute to the overall effectiveness and efficiency of the Template Upgrade Team.
  • Perform other related duties and activities as required.

Requirements

  • Bachelor of Science degree; preferred in Mathematics, Computer Information Sciences or Business; related work experience can be substituted for educational requirements.
  • Minimum 1-year related industry experience
  • Proficiency in XML/XSLT document design and XPath querying.
  • Foundational understanding of relational databases and querying.
  • Knowledge of Agile methodology and its application to configuration work.
  • Ability to apply root cause analysis during configuration and testing cycles.
  • Basic skills in source code management and version control practices.
  • Awareness of P&C insurance products, including Commercial Auto and General Liability.
  • Ability to configure high-performance, reliable content solutions.
  • Strong analytical thinking and problem-solving skills.
  • Effective written and verbal communication skills in a team environment.
  • Ability to manage time and meet deadlines effectively.
  • Demonstrated collaboration and teamwork in Agile environments.
  • Commitment to learning and continuous skill development.
  • Strong attention to detail and quality standards.
  • Professional integrity and accountability in delivering work.
  • Resilience and adaptability in dynamic and evolving environments.
  • Work Authorization: Must be legally authorized to work in the country of the job location.
  • Travel: 0-10%
Benefits
  • Flexible-First employer: choice to work from an office, from home, or on a hybrid schedule
  • Flexible-first environment fosters productivity, inclusion, collaboration, and ensures consistent employee experience regardless of location
  • Remote work options (Remote India)
  • Inclusive culture with DE&I initiatives and equal opportunity employment
  • Opportunities to learn from one another and professional development through collaborative team environment
  • Accessibility support: contact accessibility@duckcreek.com for web content accessibility issues

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
XMLXSLTXPathrelational databasesroot cause analysissource code managementversion controlautomated testingconfiguration specificationscontent development standards
Soft skills
analytical thinkingproblem-solvingeffective communicationtime managementcollaborationteamworkattention to detailprofessional integrityadaptabilitycommitment to learning
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