Duck Creek Technologies

Principal Product Manager, Policy

Duck Creek Technologies

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $137,800 - $297,300 per year

Job Level

Lead

About the role

  • Define and own the product roadmap for the Policy Administration System across the full policy lifecycle, including quoting, issuance, endorsements, renewals, cancellations, and rewrites.
  • Act as the general manager for your product, owning strategy, execution, and financial outcomes.
  • Translate insurer needs, market signals, and regulatory requirements into clearly articulated, prioritized product capabilities and outcomes.
  • Provide senior individual-contributor leadership for application-level AI capabilities within Policy workflows, including use case definition, prioritization, and governance alignment.
  • Lead structured product discovery to frame complex customer and business problems and guide solution definition in partnership with Engineering and Architecture.
  • Steward the long-term evolution of the Policy domain by articulating a coherent product narrative aligned to customer outcomes and platform standards.
  • Partner with Engineering and Architecture to ensure Policy capabilities are scalable, explainable, compliant, and aligned with Duck Creek’s technology strategy.
  • Collaborate with Product Marketing, Sales, and Professional Services to support value articulation, enablement, and consistent positioning of Policy capabilities.
  • Evaluate trade-offs across customer impact, delivery complexity, and technical sustainability to inform roadmap and investment decisions.
  • Use product performance data, customer feedback, and operational metrics to guide continuous improvement and prioritization.
  • Identify risks, dependencies, and constraints impacting Policy delivery and escalate with clear options and recommendations.

Requirements

  • Bachelor’s or Masters Degree and/or equivalent experience relevant to functional area
  • 8–12 years of experience in product management within SaaS or enterprise software environments
  • Demonstrated experience owning complex product domains or platforms
  • Preferred experience with Policy Administration Systems in the insurance industry, delivering configurable SaaS products, and exposure to AI-enabled features at the application or workflow level
  • Exposure to Personal Lines, Commercial Lines, subscription-based insurance models, and Global Commercial (including London Market) environments is strongly preferred
  • Knowledge of insurance policy lifecycle processes and operational workflows
  • Ability to decompose complex business needs into structured product requirements
  • Skill in prioritizing competing initiatives using value-, risk-, and effort-based frameworks
  • Ability to synthesize customer input, market data, and regulatory considerations into product decisions
  • Working knowledge of agile and iterative software delivery practices
  • Ability to partner effectively with engineering and architecture leaders
  • Strong written communication skills for documenting product rationale and decisions
  • Strong verbal communication skills for engaging technical and non-technical stakeholders
  • Ability to operate autonomously within defined strategic direction and governance models
  • Judgment to surface risks, dependencies, and trade-offs with clear recommendations
  • Strong organizational skills and attention to detail
  • Ability to manage ambiguity and shifting priorities in a complex product environment
  • Consistent accountability for commitments, timelines, and outcomes.
Benefits
  • Flexible work environment
  • Medical, dental, vision, life, and disability insurance
  • 401(k) retirement plan with match (6% employer match up to $12,000 annually)
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • Paid holidays, vacation, and volunteer time
  • Employee Assistance Program (EAP)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementSaaSPolicy Administration SystemsAI capabilitiesagile software deliveryproduct performance data analysisoperational metricsstructured product requirementsrisk assessmentvalue-based prioritization
Soft Skills
leadershipcommunicationorganizational skillsjudgmentautonomyability to manage ambiguitysynthesizing inputcollaborationattention to detailaccountability
Certifications
Bachelor’s DegreeMaster’s Degree