DTN

Transformation Consultant

DTN

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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Job Level

SeniorLead

Tech Stack

AWSAzureCloudETLMicroservices

About the role

  • Serve as a trusted advisor and coach, guiding customers through the business transformation required to realize value from DTN’s solutions.
  • Leverage expertise in refined fuels, agribusiness, and weather-sensitive industries to ensure implementations are grounded in industry best practices and customer realities.
  • Ensure customers achieve early value realization while building a foundation for sustained adoption and growth.
  • Translate business needs into tailored solution configurations that drive value realization.
  • Lead discovery and sessions with executive, commercial, operational, and technical stakeholders to uncover business needs, challenges, and transformation goals.
  • Serve as a technical authority during pre-sales and post-sales engagements, including delivery planning, estimation, SoW construction, and contracting.
  • Guide customers through process and organizational changes required for successful solution adoption.
  • Build strong, trust-based relationships with senior customer stakeholders by providing consultative insight and coaching.
  • Translate objectives, capabilities, best practices, and constraints into comprehensive solution blueprints, integration specifications, configurations, and data migration strategies that enable delivery of agreed upon outcomes.
  • Aid in the configuration of solutions to meet complex business requirements and ensure usability across customer teams.
  • Partner with Sales, Implementation Specialists, Customer Success, and Product teams to deliver holistic customer outcomes.
  • Provide best practices, guidance, and knowledge transfer that accelerate adoption.
  • Capture customer feedback and lessons learned to improve implementation playbooks and drive repeatable success.
  • Contribute to the evolution of implementation methodology, playbooks, and repeatable practices.
  • Advocate for customers internally, ensuring their transformation priorities inform DTN’s roadmap and approach.
  • Mentor junior team members on solution design principles.

Requirements

  • 7+ years of experience in B2B SaaS solution architecture, solution engineering, implementation, onboarding, or consulting with a strong customer-facing focus.
  • Direct experience in refined fuels marketing and distribution, agribusiness, and/or weather-sensitive industries, with a strong focus on process improvement and transformation.
  • Proven track record of leading customers through business change initiatives tied to technology adoption.
  • Experience with full project lifecycle, from pre-sales discovery through implementation and value realization.
  • Strong consultative, coaching, and relationship-building skills with executive and operational stakeholders.
  • Excellent facilitation and communication skills, with the ability to influence senior leaders and cross-functional teams.
  • Proven ability to manage complex projects across multiple stakeholders and priorities.
  • Familiarity with integration approaches, data-driven decision-making, and value realization practices.
  • Deep understanding of cloud architecture (AWS, Azure, etc.).
  • Strong knowledge of API design, RESTful services, and integration patterns.
  • Familiarity with authentication protocols (OAuth, SAML, SSO).
  • Experience with data modeling, ETL processes, and database technologies.
  • Understanding of microservices architecture and modern development practices.
  • Knowledge of security best practices and compliance requirements (SOC 2, GDPR, etc.).
  • Bachelor’s degree in Business, Information Systems, or related field required; advanced degree preferred.
Benefits
  • Trust Built: We earn it. We keep it. We protect it.
  • Confidence-Driven: We help customers move with clarity and conviction.
  • Built for Industry: We speak operations because we come from operations.
  • Future-Forward: We see what’s coming- and we’re ready.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B SaaS solution architecturesolution engineeringimplementationonboardingproject lifecycle managementcloud architectureAPI designRESTful servicesdata modelingETL processes
Soft Skills
consultative skillscoachingrelationship-buildingfacilitationcommunicationinfluencingproject managementmentoringtrust-buildingcustomer advocacy