Serve as the primary point of contact for key accounts, leading engagement and expansion strategies
Foster deep relationships with executives and decision-makers, ensuring DTN is their go-to provider
Develop and execute customized account plans, identifying growth opportunities within existing accounts
Drive cross-selling and upselling initiatives to increase account value
Achieve general knowledge of all DTN offerings
Ensure account retention and satisfaction by delivering solutions that exceed expectations
Utilize internal expertise and resources to help drive cross-selling opportunities, identifying opportunities for expansion
Identify and pursue exceptionally large, high-value prospects that align with DTN’s strategic growth goals, as agreed upon with leadership
Utilize market research and networking to uncover new business opportunities based on named prospect target list
Lead high-stakes negotiations and presentations with senior-level executives
Develop targeted strategies to convert major prospects into long-term clients
Collaborate with marketing and sales leadership to craft compelling proposals and pitches
Partner with internal teams, including sales, marketing, finance, and operations, to ensure seamless execution of complex accounts
Act as a voice of the customer, translating account needs into strategic business initiatives
Provide insights and recommendations that shape DTN’s approach to large scale customers
Serve as a thought leader, attending industry events, conferences, and networking opportunities to drive brand awareness

Requirements

8+ years of experience in strategic account management, enterprise sales, or high-value B2B client relations
Proven ability to manage and grow multi-million-dollar accounts
5-8 years software or SaaS experience
Exceptional negotiation, relationship-building, and consultative selling skills
Ability to navigate high-level business discussions with C-suite and senior executives
Strategic thinker with a strong ability to identify opportunities and drive business growth
Ability to build great internal partnerships with key business units, functions and stakeholders
A consultative and professional approach to engaging with customers
Must be assertive, self-motivated, and able to work under pressure
Strong knowledge of working with a CRM system – Salesforce.com preferred
Exceptional communication, interpersonal and leadership abilities

Benefits

Competitive Salary
Unlimited PTO
Collaborative and dynamic work environment.
Flexible working hours
Remote work model
Competitive Medical, Dental and Vision Insurance Plans
6% 401K matching
Unlimited access to 13k+ courses via learning platform to support employee career advancement
Employee Assistance Program (EAP)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

strategic account managemententerprise salesB2B client relationsnegotiationconsultative sellingbusiness growth strategiesCRM systemsSalesforce.commarket researchaccount planning

Soft Skills

relationship-buildingcommunicationinterpersonal skillsleadershipstrategic thinkingassertivenessself-motivationpressure managementcollaborationcustomer engagement