
Account Manager, Animal Nutrition
dsm-firmenich
full-time
Posted on:
Location Type: Office
Location: Pasuruan • Indonesia
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Tech Stack
About the role
- To set up, coordinate & execute specific Accounts tactics & plans to realize pre-defined/agreed sales and overall customer relationship objectives, both for the short- and long term.
- Define and implement a strategic account plan.
- Translate into Financial profitability and goals both strategically and tactically and be accountable for top line profit.
- Contribute to develop the sales plan, both strategically and tactically.
- Monitor and coordinate the execution of the account plan, report on the basis of defined performance indicators and take corrective actions, in order to achieve the results.
- Identify long term business opportunities with the account(s) and include these in the account strategy and plan.
- Define and Implement projects with focus on key products, processes and innovation, and decide on clear PMP structure and accountabilities
- Monitor and benchmark competitive products, market requirements and competitive business strategies (competitive profiling) and incorporate benchmarking and competitive profiling in account and sales plans.
- Lead contract negotiations with the respective account(s) and ensure the conclusion of sales contracts.
- Coordinate technical service or after sales service activities towards the account
- Monitor the complaint process and ensure an appropriate complaint settlement with the account within the agreed timeline.
- Monitor the account’s payment behavior and take action to ensure payment within the agreed payment terms.
Requirements
- Bachelor degree in Veterinary Medicine, Animal Nutrition, Animal Husbandry/Science, or similar discipline
- Minimum 3-5 years sales experience within the Indonesian Animal Nutrition / Health industry
- Excellent interpersonal skills and the ability to work effectively in a diverse team environment
- High level of self-motivation and the ability to work in an unsupervised capacity while maintaining focus
- Results oriented with excellent relationship building abilities
- Outstanding presentation, selling and negotiating skills
- Concise and astute communication skills
- Demonstrated superior sales project management skills and evidence of the ability to successfully complete projects
Benefits
- Unique career paths across animal, nutrition and health – explore what drives you and get the support to make it happen.
- A chance to impact millions of consumers every day – sustainability embedded in all we do.
- A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next.
- Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership.
- A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on.
- A community where your voice matters – it is essential to serve our customers well.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales planningaccount managementfinancial profitabilityproject managementcompetitive profilingcontract negotiationcomplaint managementpayment monitoring
Soft Skills
interpersonal skillsself-motivationresults orientedrelationship buildingpresentation skillsselling skillsnegotiating skillscommunication skillsteamwork
Certifications
Bachelor degree in Veterinary MedicineBachelor degree in Animal NutritionBachelor degree in Animal HusbandryBachelor degree in Animal Science