dsm-firmenich

Lead Specialist, GES S2P Procurement Ops

dsm-firmenich

full-time

Posted on:

Location Type: Office

Location: Hyderabad • India

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Job Level

Senior

Tech Stack

Tableau

About the role

  • Serve as the primary P2P point of contact, handling escalations, exceptions, and daily operational queries from stakeholders and suppliers.
  • Resolve blocked invoices, urgent payment issues, GR/IR discrepancies, and ensure timely procurement and delivery of goods/services.
  • Lead P2P operational meetings, support requisitioners, and deliver process trainings for budget holders and controllers.
  • Handle vendor and internal customer tickets, support supplier calls, and coordinate vendor verification processes.
  • Drive process optimization by performing root‑cause analysis, identifying bottlenecks, and supporting workflow standardization.
  • Support automation initiatives to enhance efficiency, improve transaction accuracy, and scale P2P operations.

Requirements

  • Bachelor’s degree with relevant experience in shared services or operations.
  • Minimum 5 years of P2P or shared services experience, preferably with stakeholder‑facing responsibilities.
  • Knowledge of procurement systems such as SAP and Ariba, and analytics tools like Celonis, Sievo, or Tableau.
  • Strong communication and stakeholder management skills, able to handle escalations and provide clear guidance.
  • Ability to apply continuous improvement concepts (Lean, Six Sigma, Agile) to enhance P2P processes.
  • Fluency in English is required; foreign languages such as German or French are an added advantage.
Benefits
  • A purpose-led, performance-driven work environment.
  • Opportunities to lead complex workplace operations and projects.
  • A collaborative culture that values innovation and operational excellence.
  • Career growth across functions, sites, and global teams.
  • Continuous learning and development through structured programs.
  • An inclusive, supportive workplace that encourages new ideas.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
procurementP2P operationsroot-cause analysisprocess optimizationcontinuous improvementLeanSix SigmaAgileinvoice resolutionGR/IR discrepancies
Soft Skills
communicationstakeholder managementproblem-solvingtraining deliveryescalation handlingcustomer servicecollaborationorganizational skillsanalytical thinkingprocess standardization