dsm-firmenich

Account Manager, Animal Nutrition

dsm-firmenich

full-time

Posted on:

Location Type: Office

Location: Seoul • South Korea

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About the role

  • Establish strong customer relationships, while developing commercial opportunities and value propositions.
  • Develop and maintain account plans for assigned customers.
  • Maintain account plans and opportunity development through CRM.
  • Setting sales forecasts and budget for assigned customers.
  • Commercial Management and responsibility for customer quotations, pricing and submission of tenders.
  • Coordinate premix formulation briefings, development and customer acceptance and approval.
  • Responsible for filing of formulation and technical information/reports in accordance with existing quality system requirements.
  • Co-operation and liaison with other DSM stakeholders, e.g.: Logistics, Customer Service, Credit Management to ensure prompt and optimal service to customers (processing of orders, deliveries, debt collections).
  • Keep abreast of product and technical developments within the industry, e.g.: competitor product launches, product applications, etc.
  • Attendance at Industry events may be required, involving stakeholder engagement with customers.
  • Assist the ANH Management with projects, surveys, reports and various tasks as required.
  • Keep up to date with current national and international feed regulations and pertinent to DSM business.
  • Keep up to date with technical literature and new raw materials addition feasibility into premix for new business opportunity through attending presentations/seminars/trainings on new materials and DSM products.
  • Follow safe work practices and behaviour according to DSM Life Saving Rules.
  • Report all incidents and injuries promptly and accurately to management.
  • Provide direction as required to QA and production team to resolve customer complaints / NCRs.

Requirements

  • Tertiary qualification, i.e.: Bachelor’s degree in Animal Nutrition or Science or related field as a minimum.
  • Minimum 3 years’ experience in the Korean animal feed, animal production, feed additive in Korea, preferably in a technical or marketing role.
  • Sound technical and practical understanding of animal nutrition and feed formulation across various species.
  • Strong attention to detail and problem-solving skills along with marketing skills to required to form strong customer relationships.
  • A self-driven individual that is goal-focused, whilst able to collaborate in a team and enjoys face-to-face customer interaction.
  • Intermediate to advanced experience with Microsoft Suite Products.
  • Good communication skills to explain and convey ideas.
  • A confident approach to meeting regulations and reporting problems.
  • Good team working skills.
  • Familiarity with ISO, HACCP, GMP+ or FAMI-QS quality systems.
  • SAP experience preferred.
Benefits
  • Unique career paths across animal, nutrition and health – explore what drives you and get the support to make it happen.
  • A chance to impact millions of consumers every day – sustainability embedded in all we do.
  • A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next.
  • Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership.
  • A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on.
  • A community where your voice matters – it is essential to serve our customers well.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
animal nutritionfeed formulationtechnical understandingmarketing skillsproblem-solving skillsattention to detailcustomer relationship managementcommercial managementpricingtender submission
Soft skills
goal-focusedcollaborationcustomer interactioncommunication skillsteam working skillsself-drivenconfident approachattention to detailproblem-solvingstakeholder engagement
Certifications
Bachelor’s degree in Animal NutritionBachelor’s degree in ScienceISOHACCPGMP+FAMI-QS