Regional Account Manager
DS Smith
full-time
Posted on:
Location Type: Hybrid
Location: Sao Paulo • Brazil
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About the role
- Provide leadership and mentorship to account teams, ensuring professional development, performance excellence, and accountability.
- Collaborate with Client Services Director to develop and implement strategic account plans that achieve both client objectives and internal business goals.
- Oversee the delivery of print and display management projects, ensuring alignment with budget, quality, and timeline expectations.
- Work in partnership with the Growth team to ensure alignment between strategic growth initiatives, shopper-centric design solutions, and regional operational delivery.
- Drive continuous improvement across operations to enhance quality, efficiency, and service delivery.
- Ensure margin and performance targets are achieved while balancing operational excellence, client satisfaction, and internal value creation.
- Ensure timely and accurate reporting of key metrics, including financial updates, KPI dashboards, and other client deliverables.
- Drive cost efficiency by identifying and implementing process improvements, eliminating inefficiencies, and capturing gainshare opportunities.
- Build long-term relationships with key client stakeholders.
Requirements
- Proven experience in account management within display and print management environments.
- Managing and executing managed service strategies.
- Planning, budgeting, and cost management.
- Project management, including the production of semi-permanent or permanent displays, point of sale and marketing.
- Procurement and vendor management
Benefits
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementmanaged service strategiesplanningbudgetingcost managementproject managementprocurementvendor managementdisplay managementprint management
Soft Skills
leadershipmentorshipcollaborationcontinuous improvementclient satisfactionrelationship buildingperformance excellenceaccountabilitystrategic thinkingcommunication