DS Smith

Credit Controller – FTC

DS Smith

full-time

Posted on:

Location Type: Hybrid

Location: Caerphilly • United Kingdom

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Junior

About the role

  • Look after your own portfolio of customer accounts, making sure payments are received on time
  • Carry out collections in line with our Group Credit Policy
  • Resolve customer invoice queries quickly and effectively
  • Maintain sales ledgers, prepare monthly statements, and reconcile accounts
  • Keep on top of overdue debt and help the team meet cash targets
  • Suggest improvements to make our credit control processes even better

Requirements

  • Previous experience in B2B Credit Control & Collections
  • A strong track record of reducing aged debt and handling disputes
  • Good numeracy skills with the ability to analyse reports and data
  • A keen eye for detail
  • Strong IT skills – Excel and SAP experience would be a bonus
  • Excellent communication and customer service skills
  • A proactive approach to improving processes and driving efficiencies
  • Experience in a manufacturing environment (bonus)
  • Shared Services experience (bonus)
Benefits
  • A competitive salary
  • Discretionary bonus based on team performance
  • 25 days holiday plus bank holidays (pro rata)
  • Pension scheme, life assurance and income protection
  • Digital GP Service & Employee Assistance Programme
  • Cycle to work scheme
  • Retail discounts
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B Credit ControlCollectionsNumeracy skillsData analysisSales ledger maintenanceAccount reconciliationDebt reductionDispute handlingProcess improvement
Soft Skills
Attention to detailCommunication skillsCustomer service skillsProactive approachTeam collaboration