DropReal

Account Manager

DropReal

full-time

Posted on:

Location Type: Remote

Location: Remote • Brasil

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Job Level

Mid-LevelSenior

About the role

  • Manage and develop a portfolio of clients, ensuring strong and long-lasting commercial relationships.
  • Identify business opportunities, promoting additional sales (cross-selling and up-selling).
  • Prepare commercial proposals, negotiate terms and monitor contract closures.
  • Monitor account performance, ensuring commercial objectives are met.
  • Act as the link between clients and internal teams (marketing, operations, support, etc.).
  • Analyze clients' needs and propose solutions aligned with their objectives.
  • Monitor performance indicators (KPIs) and prepare commercial reports.
  • Track market trends and competitor activities.
  • Ensure high levels of client satisfaction and retention.

Requirements

  • Minimum of 3 years' experience in sales or account management, preferably in technology or consulting companies.
  • Bachelor's degree in Business Administration, Commercial Management, Marketing, IT, or related fields.
  • Ability to identify business opportunities and develop effective sales strategies.
  • Proficient in CRM tools.
  • Knowledge of office applications.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Previous experience in commercial roles or account management.
  • Strong negotiation skills and results-oriented mindset.
  • Excellent interpersonal skills.
  • Fluency in Portuguese.
  • Ability to plan and manage priorities.
Benefits
  • Career development plan
  • Meal allowance
  • Competitive salary
  • Attractive commissions
  • Training
  • Health insurance
  • Wellhub (Gympass)
  • Dental plan
  • Fuel/commuting allowance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
salesaccount managementcommercial proposalsnegotiationKPI monitoringsales strategiesCRM toolsoffice applications
Soft skills
organizational skillsattention to detailverbal communicationwritten communicationnegotiation skillsresults-oriented mindsetinterpersonal skillsplanningpriority management
Certifications
Bachelor's degree in Business AdministrationBachelor's degree in Commercial ManagementBachelor's degree in MarketingBachelor's degree in IT