DropReal

Account Manager

• Manage and develop a portfolio of clients, ensuring strong and long-lasting commercial relationships.
• Identify business opportunities, promoting additional sales (cross-selling and up-selling).
• Prepare commercial proposals, negotiate terms and monitor contract closures.
• Monitor account performance, ensuring commercial objectives are met.
• Act as the link between clients and internal teams (marketing, operations, support, etc.).
• Analyze clients' needs and propose solutions aligned with their objectives.
• Monitor performance indicators (KPIs) and prepare commercial reports.
• Track market trends and competitor activities.
• Ensure high levels of client satisfaction and retention.