DropReal

Account Executive

• Create and maintain outstanding relationships with clients or customers.
• Identify business opportunities and pursue sales leads.
• Understand client needs and propose appropriate solutions.
• Negotiate contracts and close deals to meet sales targets.
• Provide exceptional customer service and support throughout the sales process.
• Deliver product and service presentations and demonstrations, highlighting DropReal's benefits and differentiators.
• Develop sales strategies and action plans to achieve established targets.
• Monitor and manage the sales cycle from prospecting to deal closure.
• Conduct follow-ups with potential clients, schedule meetings, and track the status of submitted proposals.
• Manage a portfolio of clients, ensuring satisfaction and strengthening relationships.
• Identify and develop new business opportunities within existing accounts and in new markets.
• Prepare and present proposals for information security and cybersecurity services and solutions aligned with client needs.
• Stay up to date on information security and cybersecurity market trends to offer innovative solutions.
• Negotiate contracts and agreements with clients, ensuring project profitability and success.
• Serve as the primary point of contact between the company and clients, facilitating communication and information flow.
• Oversee project execution to ensure deliveries comply with agreed requirements and timelines.
• Monitor client satisfaction, implementing continuous improvement and retention initiatives.
• Participate in industry events and conferences to promote the company and establish new business partnerships.
• Collaborate with other internal departments to ensure client satisfaction and successful implementations.

Account Manager

• Manage and develop a portfolio of clients, ensuring strong and long-lasting commercial relationships.
• Identify business opportunities, promoting additional sales (cross-selling and up-selling).
• Prepare commercial proposals, negotiate terms and monitor contract closures.
• Monitor account performance, ensuring commercial objectives are met.
• Act as the link between clients and internal teams (marketing, operations, support, etc.).
• Analyze clients' needs and propose solutions aligned with their objectives.
• Monitor performance indicators (KPIs) and prepare commercial reports.
• Track market trends and competitor activities.
• Ensure high levels of client satisfaction and retention.