Account Manager

DropReal

Account Manager responsible for managing client relationships and ensuring satisfaction at DROPREAL. Developing client portfolios, identifying business opportunities, and managing sales proposals.

Posted 7/20/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client portfolio management, sales strategy development, and contract negotiation while ensuring high customer satisfaction and retention. Proficient in analyzing client needs and market trends to drive business growth.

Highest-signal resume keywords

Client Portfolio ManagementSales Strategy DevelopmentContract NegotiationCRM Tools KnowledgeFluency in Portuguese

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ExperienceAccount ManagementCommercial Proposal PreparationPerformance MonitoringKPI Analysis

Soft Skills

Organizational SkillsAttention to DetailVerbal CommunicationWritten CommunicationInterpersonal Skills

Tools & Technologies

Office ApplicationsCRM Tools

Industry Keywords

Cross-SellingUp-SellingCustomer SatisfactionMarket TrendsCompetitor Activity

About the role

Key responsibilities & impact

Manage and develop a portfolio of clients, ensuring solid and long-lasting business relationships;
Identify business opportunities, promoting additional sales (cross-selling and up-selling);
Prepare commercial proposals, negotiate terms and follow up on contract closures;
Monitor account performance, ensuring commercial targets are met;
Act as a liaison between clients and internal teams (marketing, operations, support, etc.);
Analyze client needs and propose solutions aligned with their objectives;
Monitor performance indicators (KPIs) and prepare commercial reports;
Track market trends and competitor activity;
Ensure high levels of customer satisfaction and retention.

Requirements

What you’ll need

Good organizational skills and attention to detail.
Strong verbal and written communication skills.
Previous experience in sales or account management roles.
Proficiency in office applications.
Fluency in Portuguese.
Strong negotiation skills and a results-oriented mindset.
Planning and priority-management abilities.
Excellent interpersonal skills.
Knowledge of CRM tools (preferred).

Benefits

Comp & perks

Career development plan
Salary commensurate with the role
Attractive commission structure
Meal allowance
Training and development
Fuel/transportation allowance
Dental plan
Health plan
Wellhub (Gympass)