Dropbox

Senior Engineering Manager, Commerce Platform

Dropbox

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$204,900 - CA$277,200 per year

Job Level

About the role

  • Lead, mentor, and scale a backend engineering team that owns Dropbox’s billing and subscription infrastructure
  • Set the technical and operational strategy for subscription lifecycle and billing systems, ensuring resilience, accuracy, and compliance
  • Drive system modernization by unifying legacy code paths, simplifying workflows, and enforcing platform-wide SLOs
  • Partner with Finance and Data teams to deliver reconciled, audit-ready revenue and subscription data
  • Own the north-star metric for usage-to-bill latency (p95 ≤ 1 hr) and ensure data correctness across systems
  • Establish processes and automation for reconciliation, error handling, and data quality validation
  • Foster an engineering culture centered on ownership, reliability, and continuous improvement

Requirements

  • Minimum of 8 years of people management experience with an engineering team
  • Minimum of 10 years as a software engineer or equivalent technical experience
  • Proven experience building and operating distributed backend systems with high reliability and correctness
  • Strong technical background in Java, Python, or similar backend languages, with experience in service-oriented architectures and data pipelines
  • Familiarity with AWS, SQL/NoSQL databases (DynamoDB, Postgres), and event-driven or batch processing frameworks (Kafka, Spark, Databricks)
  • Demonstrated ability to manage system migrations, large-scale refactors, or platform unification initiatives
  • Excellent communication skills and a track record of effective collaboration with cross-functional teams including Finance, PM, and Data
  • Deep focus on operational excellence — incident response, monitoring, metrics, and SLOs
  • BS, MS, or PhD in Computer Science or a related technical field involving coding (e.g., physics or mathematics) or equivalent technical experience
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
  • Bonuses
  • Equipment allowances
  • Wellness programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
JavaPythonservice-oriented architecturedata pipelinesAWSSQLNoSQLDynamoDBPostgresKafka
Soft Skills
people managementcommunicationcollaborationownershipreliabilitycontinuous improvementoperational excellenceincident responsemonitoringmetrics
Certifications
BS in Computer ScienceMS in Computer SciencePhD in Computer Science