Director, Internal Communication – Culture
Dropbox
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $250,900 - $339,500 per year
Job Level
About the role
- Own and deliver an integrated internal communications strategy that builds clarity, trust, and engagement across the company
- Lead the Internal Communications team, continuing to scale its impact through clear ownership, strong craft, and thoughtful talent growth
- Partner closely with senior executives and cross-functional leaders as a trusted advisor on employee communications, change management, and alignment
- Drive compelling, proactive storytelling that connects company strategy, customer insights, product progress, and culture
- Drive engagement across all employee channels and events (in-person and virtual), including company-wide and org-level All Hands, AMAs, leadership offsites, Slack campaigns, email cascades, toolkits, and our internal intranet
- Guide internal communications during periods of change, ensuring messages are clear, well-sequenced, and aligned to our values
- Regularly partner with the external communications team on milestones, including product launches, customer progress, and corporate activities (e.g., quarterly earnings, M&A)
- Establish strong operating rhythms, measurement, and feedback loops to continuously improve employee understanding and engagement
Requirements
- 15+ years of experience in internal communications, HR/employee communications, corporate communications, or related fields
- Proven experience leading and scaling high-performing teams
- Exceptional writing, editing, and narrative-building skills with a high bar for craft and fluency in leveraging AI tools to accelerate team impact
- Strong executive presence and experience partnering directly with senior leaders
- Demonstrated ability to navigate organizational change with clarity, empathy, and credibility
- Strategic mindset with strong business acumen and ability to connect communications to company priorities
- Excellent judgment, attention to detail, and ability to operate effectively in complex, fast-moving environments
Benefits
- This role is not available in Zone 1
- US Zone 2
- US Zone 3
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
internal communicationsemployee communicationscorporate communicationswritingeditingnarrative-buildingchange managementstorytellingmeasurementfeedback loops
Soft Skills
leadershipstrategic mindsetbusiness acumenexecutive presencejudgmentattention to detailempathycredibilitycommunicationteam impact