
Manager, Technical Solutions
Dropbox
full-time
Posted on:
Location Type: Remote
Location: Ireland
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Salary
💰 €112,200 - €151,800 per year
About the role
- Manage and scale the EMEA Solutions team into a world-class technical function through strong coaching, mentorship, and hiring.
- Execute regional strategy in collaboration with Sales, Customer Success, and the global Solutions organization to drive revenue growth.
- Act as a trusted advisor and subject matter expert on Dropbox products, with deep technical expertise in API integrations, AI technologies, and enterprise security.
- Introduce and support the adoption of new product offerings in the EMEA market, with a strong focus on AI and security solutions.
- Partner with cross-functional teams (Product, Engineering, Sales, Customer Success) to ensure technical alignment across the customer journey—from pre-sales to post-sales.
- Drive operational efficiency across the region, ensuring all sales engagements receive the technical support required to succeed.
- Represent customer feedback and market needs back to Product and global leadership to influence roadmap and prioritization.
Requirements
- 3+ years of people management experience leading technical pre-sales or customer-facing teams in a SaaS environment.
- 5+ years of experience in technical sales engineering or similar roles in EMEA, with strong exposure to API-driven architectures and enterprise security (This experience needs to be in addition to the required people management experience).
- Proven success in executing business strategies across regional markets.
- Strong understanding of internet and cloud technologies (e.g., TCP/IP, DNS, HTTPS, proxies, firewalls, caching, AI architectures).
- Excellent communication, presentation, and stakeholder management skills; able to build trust across global and local teams.
- Fluent in English (written and verbal)
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
- Willingness to travel as required.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
API integrationsAI technologiesenterprise securitytechnical sales engineeringSaaSinternet technologiescloud technologiesTCP/IPDNSHTTPS
Soft skills
coachingmentorshipcommunicationpresentationstakeholder managementtrust buildingcollaborationoperational efficiencycustomer feedback representationinfluencing
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Engineering