Risk Management Specialist
Driveway Indústria Brasileira de Auto Peças Ltda
full-time
Posted on:
Location Type: Remote
Location: Oregon • United States
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Salary
💰 $50,000 - $75,000 per year
About the role
- Oversee the reporting, auditing, and administration of Auto Liability (AL), General Liability (GL), and Workers’ Compensation (WC) claims handled internally and by the TPA
- Serve as a primary point of contact for insurance carriers, claim adjusters, and internal stakeholders, providing timely updates and responses
- Partner with the Senior Specialist and leadership to support risk assessments, hazard identification, and risk mitigation initiatives
- Maintain strong working relationships with internal teams, external partners, and store leadership to ensure smooth claims resolution
- Manage Certificates of Insurance (COIs) and Bonds, ensuring accuracy and compliance
- Administer internal first-party liability claims not referred to the TPA, including investigations, statement collection, and denial letter drafting
- Participate in regular claim reviews with the TPA to support action plans for complex claims and process improvements
- Prepare and present claims data and insights to leadership using PowerPoint
Requirements
- Demonstrated experience in customer service–focused roles, with the ability to manage sensitive situations professionally and empathetically
- Strong written and verbal communication skills, including the ability to clearly explain complex information to diverse stakeholders
- Proven ability to manage multiple projects and claim-related timelines simultaneously while meeting deadlines
- Highly organized with strong attention to detail and follow-through
- Ability to prioritize tasks effectively in a fast-paced, deadline-driven environment
- Comfortable collaborating cross-functionally with internal teams and external partners
- Willingness to learn risk management practices, insurance concepts, and compliance requirements
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
reportingauditingadministrationclaims managementrisk assessmentshazard identificationrisk mitigationinvestigationsstatement collectiondenial letter drafting
Soft skills
customer servicecommunicationproject managementorganizational skillsattention to detailprioritizationcollaborationempathyprofessionalismfollow-through